What are the responsibilities and job description for the Mobile Check Deposit Specialist position at FNBT - First National Bank Texas?
- Conduct any necessary research and complete an accurate mobile check deposit review
- Investigate potential risk/fraudulent activity
- Place holds to reduce the exposure of risk to the bank and ensure holds are compliant
- Accurate completion of hold release requests
- Complete MCD daily report reviews
- Initiate internal account closings/reversals
- Initiate Verafin cases
- Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers
- Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits
- Make decisions on routine issues in accordance with MCD guidelines and assigned approval limits
- Provide branch and contact center assistance with minimal assistance
- Regular and predictable attendance and punctuality
- Other duties as assigned
Position level will be dependent upon internal and external experience
Physical Requirements:
- Must be able to remain in a sitting stationary position for extended periods of time
- Constantly operate a computer and other office machinery
- Ability to lift up to 25 pounds
FNBT is an equal opportunity employer.
- At least 18 years of age
- High school diploma or equivalent
- Working knowledge of Microsoft Office and general office equipment
- Able to communicate in a professional manner verbally and in writing
- Able to work independently to meet deadlines but remain flexible
- Well-organized, with sharp attention to detail
- Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
- Strong customer service skills (both internal and external customers)
- Must successfully pass background investigation according to company policy
- Must be able to get along with co-workers and work effectively in a team environment
Benefits:
Health Insurance, 401K Plan, Maternity & Paternity Leave