What are the responsibilities and job description for the Out-Patient Physical Therapy Front Desk Receptionist position at FMS Physical Therapy PC?
Job Overview
We are seeking a highly organized and personable out-patient PT Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first point of contact for clients and visitors, managing a variety of administrative tasks while maintaining a welcoming environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls to appropriate staff members.
- Perform data entry, filing, and clerical tasks to support office operations.
- Maintain calendars, schedule appointments, and manage bookings efficiently.
- Utilize QuickBooks for basic bookkeeping tasks as needed.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Proofread documents for accuracy and clarity before distribution.
- Ensure the front desk area is organized, tidy, and presentable at all times.
- Assist with administrative duties such as typing reports and managing correspondence.
- Collaborate with team members to enhance office management processes.
Qualifications
- Previous experience in a PT front desk or receptionist role is preferred.
- Strong computer skills with proficiency in WEBPT, Microsoft Office Suite and Google Workspace.
- Familiarity with multi-line phone systems and excellent phone etiquette.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Demonstrated organizational skills with the ability to manage multiple tasks simultaneously.
- Experience in customer service or support roles is highly valued.
- Knowledge of Physical Therapy receptionist duties is advantageous but not mandatory.
- Strong typing skills with attention to detail for accurate data entry and documentation.
- Proven time management skills to prioritize tasks effectively in a busy environment.
- Previous experience as a personal assistant or in office management is beneficial. Join our team as a Front Desk Receptionist where your contributions will be valued, and your professional growth will be supported!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 24 per week
Work Location: In person
Salary : $16 - $18