Client Service Intern

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Are you interested in a career where you have the power to influence outcomes and make a difference in the future - yours, your clients’, and the company’s? When you join FM as an intern, you can bring your engineering learning to life and learn how we help clients neutralize potential disaster such as fires, explosions, earthquakes, floods, and many others.

If you enjoy variety, we will put your time‐management and organization skills to use through field visits, office work, and projects. We will have you involved with special projects, job shadowing, and real work, both in the office and out in the field. We will help deepen your practical engineering knowledge and pave your road to success by taking an immersive journey into our business.

Explore our unique business model and key differentiators through training, research, and first-hand experience! Shadow employees in a range of departments, attend meetings, and experience being a part of the FM team. Gain exposure to our training program for consultant engineers, access on-demand learning sessions across a range of topics. Learn how to apply our loss prevention standards for FM clients. Join our engineers in the field and live a "day in the life" of a consultant engineer. Assist with special projects and see how engineering data is used throughout the company.

Participate in FM training to learn the fundamentals of building construction, occupancy, protection, and exposures (COPE) as it relates to risk assessment and risk mitigation.

• Learn the fundamentals of fire protection systems.
• Trail FM Consultant Engineers during their visits to commercial properties of varying complexity and learn how to perform “hands‐on” site assessments of the physical property, including roofs.
• Review mechanical and electrical equipment operation, installation, maintenance, and loss potential hazards.
• Make recommendations and/or engineering solutions to ensure client understanding and agreement for risk improvement.
• Document risk analysis of locations visited.
• Lead and deliver a technical project to be determined by FM Supervisors.
• Shadow professionals in various departments within FM to gain a holistic understanding of the company and engineering team.
• Participate in professional development events with other interns.
  
  

Plan to graduate with a bachelor's degree

• Ability to work full time during summer internship and commute to assigned operation throughout internship;
• Valid driver’s license and access to a vehicle throughout internship;
• Strong verbal and written communication skills; good analytical, organizational, problem solving, and interpersonal skills;
• Efficient time management skills; naturally inquisitive and able to undertake and deliver projects;
• Physical ability to climb commercial ladders (ex. inspect roofs), lift >25 lbs., and some clients require working in confined spaces.
• Proficient in MS Office products.
  
  

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.