What are the responsibilities and job description for the Customer Service Representatives position at Flynn O'Hara Uniforms?
Join the FlynnO'Hara Team – Seasonal Customer Service Representative (FT/PT)
Location: Philadelphia, PA – Corporate Office
FlynnO'Hara Uniforms is a family-owned, Philadelphia-based company specializing in high-quality school uniforms, gym apparel, and medical attire since 1972. We pride ourselves on offering a supportive and friendly work environment, flexible scheduling, and competitive pay.
We are currently hiring several Seasonal Full-Time and Part-Time Customer Service Representatives to join our Philadelphia Corporate Office team. We're looking for individuals who are resourceful, personable, patient, quick learners, and detail-oriented. The ideal candidate will possess strong computer and phone communication skills and thrive in a fast-paced, independent work environment.
Initial interviews will be conducted virtually via Microsoft Teams or Zoom.
Applicants must be 18 years of age or older.
Key Responsibilities:
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Deliver prompt, courteous, and efficient customer service over the phone.
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Assist customers with product inquiries and order-related questions.
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Accurately process new orders and verify order details.
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Guide customers in selecting the proper fit for school uniforms.
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Become familiar with our product lines and internal systems.
Qualifications:
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High school diploma or equivalent required.
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1–2 years of high-volume call center experience preferred.
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Experience with data entry and order processing is required.
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Strong understanding of customer satisfaction and soft skills.
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Flexible availability, especially from June to September (including evenings and Saturdays).
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Bilingual (Spanish/English) a plus.
Required Skills:
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Strong initiative and a solid work ethic.
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Ability to stay composed under pressure.
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Team-oriented with strong collaboration skills.
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Excellent verbal and written communication.
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Exceptional organizational skills and attention to detail.
Salary : $15 - $18