What are the responsibilities and job description for the Information Technology Manager position at Fluid Solutions?
Fluid Solutions, LLC, an 18-year-old company operating in over 150 countries worldwide, is seeking an In-House IT Manager to join our growing team. This role will be responsible for overseeing daily IT operations, maintaining systems and networks, and supporting a range of technology initiatives across our domestic and international projects. The ideal candidate will be detail-oriented, resourceful, and comfortable managing a broad mix of technical, operational, and compliance-related tasks in a fast-paced environment.
What you’ll be doing:
- Manage and maintain company computer systems, servers, and network infrastructure.
- Troubleshoot and resolve networking and server issues to ensure minimal downtime.
- Maintain accurate records of all company IT assets, including hardware, software, and licenses.
- Oversee access management by creating, modifying, and deactivating user accounts and permissions.
- Support onboarding and training of new employees, including setup of computers, phones, and system access.
- Provide day-to-day tech support for staff and coordinate with outside vendors as needed.
- Maintain documentation related to IT processes, SOPs, and configurations.
- Assist with database management and ensure accuracy and integrity of internal systems.
- Support document control efforts for the Assistant Facility Security Officer (AFSO).
- Implement and uphold IT-related SOPs to ensure consistency and compliance across the organization.
- Ensure the company remains up to date on security protocols required by our insurer.
What you’ll need:
- 3 years of hands-on IT experience, preferably in a small-to-mid-sized organization.
- Must be very comfortable with macOS and iOS systems, including setup, troubleshooting, and integration with enterprise tools.
- Strong understanding of Windows environments, network administration, and data security.
- Experience managing hardware inventories, software licensing, and system access.
- Excellent troubleshooting and problem-solving abilities.
- Strong documentation and communication skills.
- Familiarity with cybersecurity best practices and data protection standards.
- Working experience with Claris FileMaker strongly preferred.
- Experience with AFSO or government-related documentation a plus.
What’s in it for you?
- Health and dental insurance: Fluid Solutions covers 100% of employee premiums; $100/week for spouse and dependent coverage.
- 401(k): Eligible after 1 year, with Fluid Solutions matching 100% of your contributions up to 3% of your income and 50% of the next 2%.
- Paid time off.
- Company-provided laptop and cell phone.
Note: Compensation and benefits may vary based on experience and company policy.
Salary : $100