What are the responsibilities and job description for the Solution Specialist - Screen & Centrifuge Lifecycle position at FLSmidth?
Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.
It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.
We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.
Job Scope
The Solution Specialist will be responsible for the Screen & Centrifuge Lifecycle Service Line (Screen, Trommel, Centrifuge, and Wear consumables) within the region, identify business opportunities, generate leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on-site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Centrifuge Lifecycle Service Line.
Your Responsibilities
We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials
Please apply by clicking "apply" on this page.
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email.
No recruiters and unsolicited agency referrals, please.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.
We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.
Job Scope
The Solution Specialist will be responsible for the Screen & Centrifuge Lifecycle Service Line (Screen, Trommel, Centrifuge, and Wear consumables) within the region, identify business opportunities, generate leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on-site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Centrifuge Lifecycle Service Line.
Your Responsibilities
- Manage the customers and their consumables throughout the product life cycle
- Complete audits and reporting on performance metrics.
- Develop product pathways across the entire product range.
- Assessing customer needs and recommending the most suitable products/solutions
- Identify and develop new businesses in the region (North Queensland, PNG and SEA)
- Provides feedback to the business regarding customer needs and market intelligence
- Maintain opportunities in the CRM system
- Monitor the industry for updates and changes in the product landscape
- Be able to perform health checks on customers' sites, review data, and present feedback
- Work closely with product line, engineering, and sales teams across FLS.
- Support development of specific marketing documents to place solutions primary benefits
- Self-driven and able to work with minimum supervision.
- Ability to support the Proposal department on complex solutions.
- Good communication skills, written and spoken.
- Deep product and competitor knowledge to develop effective sales strategies and objection-handling techniques
- Capable of communicating complex concepts to customers in simple terms
- Able to travel up to 75%, domestic and international travel.
- Must be physically able to climb onto structures and stairs in industrial plants and mines.
- College degree or equivalent experience.
- Good experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus.
- Has experience with screen media consumable products.
- Has a mechanical Background, able to read and understand Mechanical drawings
- Competitive remuneration package on offer.
- Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
- Since 1882, FLSmidth has operated successfully within a global environment.
- Development and training within a respected global OEM company.
- Access to salary packaging options to allow you to maximize your after-tax income.
- Employee Assistance Program for employees and immediate family.
- Purchased annual leave options.
- Paid Parental Leave
- Access to a recognition and benefits platform.
- Involvement with community and charity initiatives.
We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials
Please apply by clicking "apply" on this page.
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email.
No recruiters and unsolicited agency referrals, please.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.