What are the responsibilities and job description for the Regional Product Sales & Service Specialist (Aggregates) position at FLSmidth?
Regional Product Sales & Service Specialist – EXCEL Foundry & Machine, NAMER (Aggregates)
Location: Pekin, Illinois or U.S. (with 75% travel)
About the Role
Product Specialist in Mining, North America. The Excel product specialists team works closely with FLS Industrial and aggregates team to convert opportunities across the multi-brand installed base. This includes training, sales visits, undercarriage audits, and any additional support needed.
This role is ideal for a technically strong service sales professional who understands crushing equipment, enjoys working directly with customers, and can collaborate effectively with customers and internal teams.
What You’ll Do
Grow the Business
Develop and expand the EXCEL parts business with primary focus US and Canada by partnering with the FLS sales team
Execute the go-to-market strategy established by the product head by driving accountability and focus with the FLS sales team partners
Identify and improve any issues identified by sales in our market support
Sales & Financial Accountability
Build and manage a healthy sales pipeline with accurate forecasting.
Identify market needs based on customer and sales feedback
Channel Collaboration
Work closely with North American sales team and customers to develop service opportunities and win orders.
Support and enable site account managers and customers with technical guidance, service offerings, and sales support.
Serve as the escalation point for spares opportunities and customer issues.
Technical & Commercial Support
Support FLS and direct Excel sales with internal and customer training
Market pricing and installed base feedback
Frequent site visits to maintain market presence
Identify Excel portfolio growth needs based on customer and sales feedback
Cross-Functional Collaboration
Work closely with engineering, sales, supply chain (SIOP inputs), and finance to ensure a smooth process from quotation through job completion.
Act as the commercial link between customers, site account managers, and internal teams.
What We’re Looking For
Technical and commercial background with experience supporting the mining industry
Proven experience in service, aftermarket sales and distribution and presentation/training skills
Strong understanding of crusher component and wear parts
Comfortable taking ownership while thriving in a collaborative, cross-functional environment.
Willingness to travel to customer and distributor sites as needed.
What we offer
Competitive salary and comprehensive health and wellness benefits
Flexible work-life balance
Ongoing professional development
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers