Front Desk Receptionist

Floyd's 99 Barbershop in Tustin, CA needs your help! We're on a mission to deliver the best cosmetology services and beauty treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $17.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits:

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

Join the team at Floyd's 99 Barbershop in Tustin, where we take the stress and guesswork out of getting a great haircut. We offer expert, personalized cuts tailored to each client, whether they're looking to change their style, maintain a fresh look, or simply enjoy a laid-back, high-energy vibe. Our culture is all about PEOPLE FIRST, where we take care of both clients and teammates with positive energy, teamwork, and a commitment to always improving. We work hard, but we don't take ourselves too seriously, making Floyd's a place where you can grow your craft, thrive in a supportive environment, and have fun along the way. If you're a team player who's passionate about delivering great client experiences, Floyd's 99 Barbershop in Tustin is where you belong!

QUALIFICATIONS

• 2 years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our cosmetology shop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell beauty treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!