Fulltime Emergency Department Technician (CNA)

Department: Nursing - Emergency Department

Hours: Fulltime (0.9 FTE, 72 hours per biweekly pay period) – 11:00 a.m. to 11:30 p.m. with 30-minute meal break – Schedule includes every third weekend and holiday rotation

Description:

Position Overview: The Emergency Department (ED) Technician assists with providing care to medical, trauma, and other ill patients within the Emergency Department. Must possess broad-based clinical skills including communication, mentoring, advocacy, critical thinking, accountability for self, peers, and others and assist with maintaining a healthy work environment. The Emergency Technician will also perform clerical/receptionist duties for the ED as needed.

Duties and Responsibilities:

• Supports patient care under the direction of Registered Nurse (RN), Licensed Practical Nurse (LPN), or ED physician (MD, DO).
• Demonstrates knowledge of patient care techniques and procedures and considers the needs specific to the population served.
• Assists with direct patient care within the scope of practice
• Cares and tasks that may be assigned include, but are not limited to:
  • Taking vital signs, EKG, and assigned tasks
  • Recording data
  • Assisting with cares and treatments as directed
  • Notification of primary nurse and/or ED provider regarding patient status changes.
  • Answer call lights promptly and assist patients with their requests. Informs nurse and provider of patient needs and action taken.
  • Checks for supply outdates.
  • Cleans and stocks patient care rooms.
  • Puts away and organizes supplies.
• Perform receptionist duties for the department, including, but not limited to:
  • Uses excellent customer skills when conversing with patients, both face-to-face and over the phone and presents a professional image of Floyd County Medical Center.
  • Admits patients into the computer when they arrive at the ED.
  • Answer the telephone.
  • Assist with calling staff to request shift coverage when needed.
• Provide 1:1 direct observation of patients when needed.
• Collaborates with providers and other healthcare team members for continuity of care.
• Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.

Minimum Education and/or Experience Required:

• High school diploma or equivalent.
• Completion of a Nurse Aide course.

Additional Qualifications:

• Computer skills, ability to navigate hospitals charting system.
• Excellent oral and written communication skills required.
• Self-motivated.
• Must be able to read, write, comprehend, and verbally communicate in English fluently.
• Integrity and ability to work independently. Initiative to take on tasks without being told.
• Demonstrated excellent interpersonal skills (listening, non-verbal communication, tone, empathy).
• Excellent customer service skills.
• Strong attention to detail.
• Adaptive to change, embrace change with optimism.
• Ability to problem solve, critically think.
• Ability to prioritize assignments and manage time efficiently.
• Ability to operate technologies and equipment associated with this position.
• Must have a service mindset and a commitment to continuous learning.
• Ability to work outside of regularly scheduled hours as needed.
• Ability to handle multiple tasks with frequent interruptions.
• Ability to positively support FCMC policies, procedures, and philosophy.

Licensure/Certification Required:

• State of Iowa Nurse Aide Registry listing required.
• Basic Life Support (BLS).
• Mandatory Abuse Reporter Certification required within 6 months of hire.

Physical/Cognitive Requirements:

• Sit: Occasionally
• Stand: Frequent
• Walk: Frequent
• Lift:
  • 10 pounds Frequent
  • 25 pounds: Frequent
  • 50 pounds*: Frequent
  • 75 pounds*: Frequent
  • Greater than 100 pounds*: Frequent
• Carry:
  • 10 pounds: Occasionally
  • 25 pounds: Occasionally
  • 50 pounds*: Occasionally
  • 75 pounds*: Occasionally
  • Greater than 100 pounds*: Occasionally
• Push/Pull:
  • 10 pounds: Frequent
  • 25 pounds: Frequent
  • 50 pounds*: Frequent
  • 75 pounds*: Frequent
  • Greater than 100 pounds*: Frequent
• Squat/Kneel/Crouch: Occasionally
• Climb: Occasionally
• Balance: Frequent
• Twist: Frequent
• Bend/Stoop: Frequent
• Crawl: Occasionally
• Grasp/Grip: Frequent
• Talk: Constant
• Hear: Constant
• See: Constant

• Anything greater than 50 pounds- assist of two or more, or mechanical lift are required.

Environmental Factors:

• May be exposed to blood and other body fluids and other communicable diseases due to working in a health care environment.
• Works in a well-illuminated climate-controlled environment.
• Work environment is comfortable, with minimal exposure to physical hazards.
• Moderate noise level when machines/equipment in use

Organizational Relationships:

Reports to: Emergency Services Director with day-to-day operational guidance from House Supervisor

Employees supervised: None