What are the responsibilities and job description for the Cafe Attendants position at Flow?
About the Role
Flow Station is a new cafe that exists inside the Flow Experience Center. We are looking for experienced and passionate Cafe Attendants to add life to our space featuring our own coffee blends & health-forward meals. We will be the neighborhood’s source for all things healthy and delicious, offering coffee, tea, and a selection of quality prepared foods and pastries.
As a Cafe Attendant, you will greet customers, take orders, prepare and serve hot and cold beverages, and maintain a clean and organized workspace. You will collaborate with management to serve menus that celebrate seasonality and consistency while upholding elevated service standards and fostering teamwork through a culture of mutual respect and exceptional morale.
The ideal candidate will help craft delicious beverages and contribute to creating a welcoming atmosphere and engaging with Flow’s wellness-focused community.
\n- Craft and serve a variety of beverages, including drip coffee, espresso drinks, tea, and specialty options
- Prepare serve seasonal small plates
- Assisting customers with inquiries about menu selections
- Suggesting and promoting menu items to customers
- Processing customer payments
- Monitor inventory for café and beverage supplies, such as coffee beans, milk, napkins, and cups
- Maintain inventory levels by ordering coffee cups, coffee, milk, and food products in a timely manner, ensuring our stock is always replenished
- Stay informed about trends and events in the wellness space, including Flow Events and Immersion programs.
- Engage customers with relevant information and promote our offerings
- Set up and take out outdoor furniture as needed, ensuring it is safe and comfortable for guests
- Consistently straighten and arrange chairs and tables to maintain café cleanliness , addressing areas that may be overlooked
- Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
- Be knowledgeable about and actively sell Flow merchandise, engaging customers with enthusiasm and providing insights about the products
- A minimum of 2 years of barista, café attendant, restaurant, bakery, or farm to table experience
- Experience working in an upscale craft coffee shop, bakery, or restaurant with a focus on single origin, seasonal, and artisanal ingredients
- Involvement with new store openings, systems implementation, developing culture strongly preferred
- Excellent communication and basic skills
- A valid Food Handler’s certificate and HPC are preffered