Plumbing Service Manager

Flow Tech is a trusted residential home services provider serving Columbia City, Indiana and surrounding communities. We deliver high‑quality plumbing and HVAC solutions with a strong focus on integrity, craftsmanship, and exceptional customer experience. As our plumbing division continues to expand across the Indiana market, Flow Tech is seeking a driven, people‑first Plumbing Manager to lead, develop, and scale a high‑performing plumbing team.

If you’re a hands‑on leader who thrives on coaching others, building strong teams, and driving operational excellence, this is an opportunity to make a meaningful impact while growing with a company on the rise in Indiana.

As Plumbing Manager, you will oversee all plumbing operations for Flow Tech’s Indiana locations. You’ll be responsible for building and leading a skilled team of plumbers and plumbing technicians while ensuring consistent, five‑star service delivery. This role blends leadership, recruiting, operational oversight, and customer experience excellence.

Key Responsibilities

• Recruit, hire, train, and develop plumbers and plumbing technicians to support department growth in the Indiana market
• Lead day‑to‑day plumbing operations with a focus on efficiency, quality workmanship, and customer satisfaction
• Partner with dispatch and leadership to optimize scheduling and job flow
• Set clear daily expectations and motivate the team through consistent, positive leadership
• Establish performance standards, accountability measures, and ongoing coaching
• Ensure exceptional service across plumbing diagnostics, repairs, installations, and water heater replacements
• Uphold Flow Tech’s service standards, values, and customer‑education approach
• Monitor department performance and continuously improve operational results

What You Bring

• Proven experience leading a plumbing team or managing a plumbing department is preferred; however, we welcome strong leaders with demonstrated success in operational or field service leadership roles.
• Demonstrated success developing and scaling teams in a fast‑paced environment
• Strong leadership, coaching, and communication skills
• A customer‑centric mindset with high standards for quality and professionalism
• Ability to manage priorities, solve problems, and drive results
• Proficiency with Microsoft Office; ServiceTitan experience is a plus

What We Offer

• Competitive compensation with total projected earnings of $100,000–$120,000 (salary bonus)
• Company vehicle and covered travel expenses
• Health, Dental, and Vision insurance options
• 401(k) retirement plan
• Paid life insurance
• Ongoing technical and leadership training
• Clear career growth opportunities
• A supportive, people‑first culture built on trust, accountability, and teamwork

Flow Tech is an Equal Opportunity Employer.

Salary : $100,000 - $120,000