Water Treatment & Filtration – Sales & Service Technician

Flow Right Plumbing, Heating, Cooling & Electric is dedicated to providing families and businesses with clean, safe, and high-quality water. As a Water Treatment & Filtration Sales & Service Technician, you will play a vital role in diagnosing water quality issues and delivering comprehensive solutions, including water softeners, reverse osmosis systems, and specialty filtration. This position offers a unique opportunity to combine technical expertise with consultative sales, all within a supportive and growing company that values work-life balance, professional development, and customer satisfaction.

Responsibilities

• Conduct on-site water quality diagnostics and testing for residential and commercial clients to identify impurities such as hardness, iron, and acidity.
• Educate customers on water test results and provide clear, transparent recommendations for whole-house filtration, softeners, and drinking water systems.
• Install, maintain, and troubleshoot water treatment equipment to ensure optimal performance and adherence to company standards.
• Deliver professional, courteous, and high-quality service, including accurate invoicing and clear communication throughout the service process.
• Represent the company with integrity and a customer-focused approach, ensuring a positive experience for every client.

Qualifications

• Experience in water treatment service and installation (such as water softeners, reverse osmosis systems, or carbon filters) or a strong plumbing background with water quality experience.
• Excellent interpersonal and communication skills, with the ability to explain technical water issues and guide customers toward the right solutions.
• Valid drivers license required.
• Water treatment certifications (such as WQA) or plumbing licensure are a plus.
• Professional, ethical, and customer-oriented, with a commitment to delivering a 5-star experience.

Compensation

Competitive base hourly wage (commensurate with experience) plus a rewarding sales incentive program, offering significant earning potential based on performance.

Benefits

• Uncapped incentive structure: Earn more with every successful solution delivered.
• Great work-life balance: Standard hours are Monday through Friday, 7:30 AM to 4:00 PM, with some on-call responsibilities.
• Professional growth: Access to ongoing training, manufacturer education, and opportunities for industry certifications.
• Supportive team environment in a high-demand, fast-growing industry.
• Equal employment opportunities for all qualified applicants.

Offered compensation: $30/hr - $40/hr

Experience and License Requirements

• Plumbing (optional)
• Plumbing license (optional)
• Water Quality Association (WQA) certification (optional)
• Water treatment service and installation