What are the responsibilities and job description for the Account Manager - Tyson position at Flow Control Group?
About Us:
Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, “Adding Value to Quality Products,” reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry-leading technical support, service, and solutions. Our industrial process experts are on-call to answer your questions and provide you with solutions to your most challenging application needs.
We sell premium compressed air equipment with captive aftermarket. We repair this equipment on-site and on-demand, to ensure complete customer satisfaction.
Website: https://fluidflow.com/
This person will directly cover Industrial market customers in our Memphis geography, which includes Eastern AR, Western TN, Western KY and North MS . The position will report directly to the General Manager for the Fluid Flow Central States group of Fluid Flow Products, Inc.
PRINCIPAL DUTIES (but are not limited to the following):
1. Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.
2. Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
3. Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.
4. Solicit assigned customers’ inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.
5. Set up and perform various equipment surveys, and accompany auditors on air audits we sell.
6. Assist in resolution of customer-initiated technical issues.
7. Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
8. Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.
9. Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.
10. Recommend product lines by identifying new product opportunities; surveying consumer needs and trends
The immediate priority:
Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.
Short term actions include:
Provide seamless coverage (personal, phone, email) with customers.
Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.
SKILLS/QUALIFICATIONS:
Meeting Sales Goals
Motivation for Sales
Territory Management
Presentation Skills
Performance Management
Building Relationships
Emphasizing Excellence
Entrepreneurialism
Negotiation
Results Driven
Sales Planning
Time Management
Technically Astute
Managing Profitability
Fluid Flow Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.