What are the responsibilities and job description for the SDR Team Lead- North America (HF1374891) position at Flourish?
Role: SDR Team Lead
Location: Miami, Florida
Salary: 150k - 170k Package, depending on experience.
The Company
This company is an AI-powered IT and security platform that helps organisations manage and secure their users, applications, devices, and compliance requirements from a single platform. They are trusted by 6,000 teams worldwide, with customers spanning technology, finance, retail, and creative industries.
This role is perfect for a high‑performing BDE ready to step into leadership while still owning personal results.
Onboarding & Ramp-Up
Location: Miami, Florida
Salary: 150k - 170k Package, depending on experience.
The Company
This company is an AI-powered IT and security platform that helps organisations manage and secure their users, applications, devices, and compliance requirements from a single platform. They are trusted by 6,000 teams worldwide, with customers spanning technology, finance, retail, and creative industries.
This role is perfect for a high‑performing BDE ready to step into leadership while still owning personal results.
Onboarding & Ramp-Up
- Lead onboarding and accelerated ramp for new SDR hires in the Miami office.
- Act as primary mentor and first-line support for new team members.
- Ensure quick adoption of tools, processes, and messaging.
- Hold weekly 1:1 coaching sessions with new SDRs.
- Track and report on performance metrics including:
- Call volumes
- Email sends
- LinkedIn outreach
- SMS activity
- Meetings booked & conversion rates
- Provide structured feedback and insights to leadership.
- Deliver regular performance updates to the Director of Business Development.
- Contribute to building scalable processes to support global team growth.
- 3 years of frontline sales management experience, ideally within a Mid-Market SaaS environment.
- Proven success in enterprise-level outbound business development.
- Experience mentoring or coaching junior sales talent.
- Exceptional organisational, communication, and leadership skills.
- Strong data-driven mindset with CRM and sales engagement tool experience.
- Able to balance personal performance with leadership responsibilities.
- Experience working across global markets is a strong plus.
- Competitive commission structure
- Wellbeing support: coaching, mindfulness, virtual fitness
- Inclusive, diverse, high‑performance culture