What are the responsibilities and job description for the Order Entry and Support Expert position at Florida?
Benefits:
- 401(k)
- Health insurance
- Paid time off
PTL ONE is looking for a detail-oriented, stable professional who can hit the ground running. We need someone who is calm under pressure, organized, and proactive with both people and systems.
You Are a Fit If You...
- Have exceptional attention to detail — accuracy is paramount
- Are an order entry and administrative systems expert
- Thrive in structured environments with clear processes and expectations
- Communicate clearly, read situations well, and don’t escalate under stress
- Are naturally dependable, stable, and conscientious
- Are a dominant “S/C” DISC profile (steady, compliant)
- Also a great match if you align with the Enneagram 1 (The Reformer) or Enneagram 6 (The Loyalist) — people who take pride in doing things the right way
- Show up on time, take initiative, and need minimal supervision
Preferred Profile
- Looking for a stable, long-term position in a professional, fast-moving office environment
What You’ll Be Doing
- Processing high-volume order entry with zero errors
- Managing customer communication through Zendesk Sell and Zendesk Support (ticket system)
- Using SAP Business to maintain accurate records and workflows
- Fielding and managing calls through the 8x8 phone system
- Supporting daily operations with a steady hand and sharp attention to detail
The Right Candidate Will Bring:
- Emotional maturity and a calm, measured communication style
- The ability to multi-task without losing accuracy
- Fast learning skills — we expect full performance within 2 weeks
- Familiarity with technical systems: SAP, Zendesk Sell, Zendesk Support, and 8x8
- Pride in their accuracy, accountability, and follow-through
Salary : $20 - $22