What are the responsibilities and job description for the Bilingual Medical Office Front Desk Receptionist position at Florida Urology Partners LLP?
Description
Exciting Career Opportunities Await!
Start the new year with a fresh career opportunity! Our practice is expanding, and we’re looking for dedicated team members to grow with us. We are strengthening our presence in the Tampa Bay area and need passionate professionals to join our team.
We are currently hiring a Medical Front Desk Receptionist to be the welcoming face of our practice. In this role, you will handle essential clerical tasks, including answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. A friendly attitude and a commitment to exceptional patient service are key!
Our office is high-volume and fast-paced, so strong organizational and prioritization skills are essential. Experience with Epic is a plus. Bilingual English/Spanish is required.
We offer excellent benefits for our full-time eligible employees, including a membership to the YMCA!
Join a growing team that values professionalism, teamwork, and patient care. Apply today and start your journey with us!
Requirements
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Collecting co-pays and patient balances
- Reconciling end of day collections
- Understand and uphold HIPAA regulations
Must have knowledge of healthcare field and medical specialty, medical terminology, knowledge of general administrative and clerical procedures, working knowledge of healthcare insurance preferred and proper grammar, spelling and punctuation.
Computer skills: Electronic Health Records, Outlook email, Windows, Microsoft Word, On-line Insurance Carrier websites. Must be bilingual English/Spanish.
Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics