What are the responsibilities and job description for the Customer Team Member position at Florida Telecommunications Services?
At Florida Telecommunications Services we empower businesses to strengthen their market presence by delivering targeted, relationship-driven sales solutions. Our approach is straightforward: connect with decision-makers, understand their needs, and provide strategic solutions that deliver measurable results. We believe in developing both our clients' businesses and our team members' careers in tandem- because when one grows, so does the other.
We're expanding our team of Customer Team Members in the Central Florida market and are looking for ambitious, entry-level professionals eager to develop into high-performing sales leaders. The Customer Team Member role offers hands-on training, mentorship from experienced professionals, and direct exposure to the business decision-making process.
Key Responsibilities of the Customer Team Member:
- Prospect and engage with small to mid-sized businesses to introduce industry-leading telecommunications solutions.
- Build and manage a portfolio of business clients, ensuring long-term partnerships and repeat sales opportunities.
- Conduct in-person consultations with business owners and managers to assess needs and present tailored solutions.
- Develop and execute territory sales strategies to consistently meet and exceed performance goals.
- Collaborate with the sales leadership team & fellow Customer Support & Sales Team Members to refine pitch strategies and improve close rates.
- Maintain accurate records of business interactions, proposals, and closed deals in CRM systems.
- Leverage upselling and cross-selling opportunities to maximize account value.
Customer Team Member Qualifications:
- Previous experience in sales, customer service, retail, or hospitality (preferred, not required).
- Strong communication and presentation skills with the ability to build credibility quickly.
- Self-motivated with a results-driven mindset and the ability to work independently in the field.
- Willingness to learn, adapt, and take on challenges in a competitive sales environment.
- Reliable transportation for business meetings and client visits.
Job Type: Full-time
Pay: $51, $59,000.00 per year
Work Location: In person
Salary : $59,000