What are the responsibilities and job description for the Employee Benefits Account Manager position at Florida Sheriffs Risk Management Fund?
The Florida Sheriffs Employee Benefits Trust (FSEBT) designs customized health and employee benefit solutions tailored to the unique needs of Florida Sheriff’s Offices and Constitutional Officers. Owned, governed, and managed by Florida Sheriffs, the Trust puts its members first through personalized service, strong advocacy, and thoughtful program design.
By uniting under one Trust, members gain greater negotiating power, improved control over healthcare costs, and long‑term financial stability. Together, we provide comprehensive, affordable benefits for Florida Sheriffs, Constitutional Officers, their employees, and families.
Why Join Our Organization
At the Florida Sheriffs Risk Management Fund (FSRMF) and the Florida Sheriffs Employee Benefits Trust (FSEBT), you’ll be part of an organization driven by service, collaboration, and integrity. As a member‑owned and governed trust, FSEBT offers the unique opportunity to make a direct impact supporting Florida Sheriffs, Constitutional Officers, and their employees.
We value long‑term relationships, thoughtful solutions, and high‑quality service. Our team environment is supportive and collaborative, with opportunities to apply your expertise, grow professionally, and contribute to meaningful work that serves public‑sector agencies statewide.
If you’re looking for a role where your knowledge of employee benefits is respected, your work has purpose, and your voice matters, FSEBT is a place to build a rewarding career.
Employee Benefits Account Manager Position Description
The Florida Sheriffs Employee Benefits Trust is seeking a motivated, service‑oriented professional to join our team as an Employee Benefits Account Manager. This mid‑level position plays a critical role in supporting our member agencies by serving as their primary day-to-day point of contact for employee benefits services.
The Employee Benefits Account Manager is responsible for building strong member relationships, ensuring high levels of satisfaction, and delivering exceptional customer service. This role provides consultative support, marketing assistance, and analytical insight to help members achieve their benefits objectives, while also advocating for member needs internally to ensure service quality and continuous improvement.
This position reports directly to the Director of Employee Benefits Services.
Duties and Responsibilities
- Serve as the primary day-to-day contact for members, carriers, and internal teams, ensuring clear communication and timely resolution of issues.
- Manage renewal activities, including data collection.
- Collaborate with account executive and technology teams on renewals, open enrollment, onboarding, and implementation timelines.
- Prepare and deliver meeting materials and benefit communications.
- Support enrollment, billing, compliance (HIPAA, ERISA, Section 125, PPACA), and data accuracy.
- Performs other duties as assigned.
Qualifications
- 3–5 years of experience in employee benefits account management, consulting, or service within an agency, insurance carrier, PEO, or similar organization
- Proven experience servicing and renewing employer groups ranging from 50 employees
- Active Florida 2‑15 Life and Health Insurance License
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
- Strong verbal and written communication skills
- Valid driver’s license and ability to travel as required
Preferences
- Bachelor’s Degree
- Experience with Benefits Administration Platforms
- Thorough knowledge of Affordable Care Act, SPD, Medicare Part D, HIPAA, and other compliance areas
- Good understanding of alternate funding arrangements including full and partially insured, minimum premium, self-insured, etc.
Other
- On-Site position located in Tallahassee, FL; remote work is not available.
- This position requires successful completion of a background investigation prior to employment.
Salary/Benefits
Compensation for this position is based on the selected candidate’s qualifications and experience. FSRMF/FSEBT provides a comprehensive benefits package to full‑time employees, including medical, dental, vision, life insurance, disability coverage, retirement benefits, flexible spending accounts, educational assistance, and other offerings.