What are the responsibilities and job description for the Employee Benefits Account Manager (FL 2-15 Life and Health License Required) position at Florida Sheriffs Risk Management Fund?
The Florida Sheriffs Employee Benefits Trust (FSEBT) designs customized health and employee benefit solutions tailored to the unique needs of Florida Sheriff’s Offices and Constitutional Officers. Owned, governed, and managed by Florida Sheriffs, the Trust puts its members first through personalized service, strong advocacy, and thoughtful program design.
Why Join Our Organization
At the Florida Sheriffs Risk Management Fund (FSRMF) and the Florida Sheriffs Employee Benefits Trust (FSEBT), you’ll be part of an organization driven by service, collaboration, and integrity. As a member‑owned and governed trust, FSEBT offers the unique opportunity to make a direct impact supporting Florida Sheriffs, Constitutional Officers, and their employees.
We value long‑term relationships, thoughtful solutions, and high‑quality service. Our team environment is supportive and collaborative, with opportunities to apply your expertise, grow professionally, and contribute to meaningful work that serves public‑sector agencies statewide.
If you’re looking for a role where your knowledge of employee benefits is respected, your work has purpose, and your voice matters, FSEBT is a place to build a rewarding career.
Job Summary
The Florida Sheriffs Employee Benefits Trust is seeking a motivated, service‑oriented professional to join our team as an Employee Benefits Account Manager. This mid‑level position plays a critical role in supporting our member agencies by serving as their primary day-to-day point of contact for employee benefits services.
The Employee Benefits Account Manager is responsible for building strong member relationships, ensuring high levels of satisfaction, and delivering exceptional customer service. This role provides consultative support, marketing assistance, and analytical insight to help members achieve their benefits objectives, while also advocating for member needs internally to ensure service quality and continuous improvement.
This position reports directly to the Director of Employee Benefits Services.
Responsibilities and Duties
- Serve as the primary day-to-day contact for members, carriers, and internal teams, ensuring clear communication and timely resolution of issues.
- Manage renewal activities, including data collection.
- Collaborate with account executive and technology teams on renewals, open enrollment, onboarding, and implementation timelines.
- Prepare and deliver meeting materials and benefit communications.
- Support enrollment, billing, compliance (HIPAA, ERISA, Section 125, PPACA), and data accuracy.
- Performs other duties as assigned.
Requirements
- Florida 2-15 Life & Health License
- Minimum 3-5 years’ experience in account management / service / consultation of employee benefits in an agency, insurance carrier, PEO or similar
- Proven experience servicing and renewing employer groups ranging from 50 employees
- Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- Excellent verbal and written communication skills
- Valid driver’s license
- Ability to travel as required
Preferences
- Bachelor's Degree
- Experience with Benefits Administration Platforms
- Thorough knowledge of Affordable Care Act, SPD, Medicare Part D, HIPAA, and other compliance areas
- Good understanding of alternate funding arrangements including full and partially insured, minimum premium, self-insured, etc.
Other
- On-Site position located in Tallahassee, FL; remote work is not available.
- This position requires successful completion of a background investigation prior to employment.
Salary/Benefits
Competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, retirement plan, and other options to full-time employees.
Florida Sheriffs Risk Management Fund is an equal opportunity employer.
Job Type: Permanent
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- account management/service/consultation of employee benefits: 2 years (Required)
License/Certification:
- Florida 2-15 Life & Health License (Required)
Work Location: In person
Salary : $50,000 - $60,000