Medical Assistant (MA) - Jacksonville

Medical Assistant – Jacksonville

Join our team at ENT for Kids, a Division of Florida Pediatric Associates and play a key role in delivering compassionate, high-quality care to our patients. In this position, you will support healthcare providers, contribute to a positive patient experience, and be part of a collaborative, patient-focused team dedicated to making every visit meaningful.

Position Summary:

The primary responsibility of a Medical Assistant is to provide clinical and administrative support to on-site practitioner and staff. The Medical Assistant assists with patient care, clinical procedures, and ensures the smooth operation of the clinic while maintaining a safe and patient centered environment.

Education and Training

• High School Diploma or GED required
• Medical Assistant Certification (preferred)
  
  
  

Experience

• Minimum of one (1) year working as a Medical Assistant in a medical practice
  
  
  

Skills

Working Knowledge of:

• Medical equipment and clinical instruments
• Electronic Medical Records (EMR) systems
  
  
  

Understanding of:

• Clinical Knowledge and Patient Support: Ability to assist with basic patient care, including preparing patients for exams, obtaining vital signs, and recognizing changes in patient condition to the on-site practitioner.
• Medical Knowledge and Procedures: Basic understanding of medical terminology, anatomy, and common clinical procedures.
  
  
  

Principal Duties And Responsibilities

• Welcome patients by greeting them and confirming the purpose of their visit.
• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient’s medical record.
• Provide patient instructions and education as directed by the on-site practitioner.
• Ensure all related reports, laboratory results, and documentation are available and up to date in the patient’s medical record prior to appointments.
• Maintain exam rooms by stocking adequate medical supplies, preparing instruments, and performing sterilization as required.
• Answer telephone calls, take accurate messages, and provide appropriate responses to patients, providers, and pharmacies
• Triage and process messages from patients and front office staff to the on-site practitioner.
• Maintain required logs and perform routine checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen levels, sterilization solutions)
• Organize workflow and maintain accurate and timely documentation.
• Respond promptly to medical emergencies and seek immediate assistance when necessary.
• Collaborate with on-site practitioner and clinical team members to ensure high-quality patient care and service delivery standards are met.
  
  
  

Benefits Package:

• 90% Employer Paid Employee Medical
• Dental
• Vision
• 100% Employer Paid STD & LTD
• Supplemental Insurance Options
• 15 Days PTO – First Year
• 7 Paid Holidays
• 401k Plan and Amazing Work Environment
  
  
  

Equal Employment Opportunity Statement

Florida Pediatric Associates is an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristics protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state law.