Medical Asst/Front Desk

Join the University Orthopedic Care Team in a dual role as a Medical Assistant/Front Desk Assistant!

Are you detail-oriented, passionate about patient care, and looking to make a meaningful impact in a dynamic organization? We are seeking a dedicated Full-Time Medical Assistant/Front Desk Assistant to join our team and help ensure the accuracy and integrity of our practice.

About the Role: The Medical Assistant/Front Desk Assistant will assist in the examination and treatment of patients under the direction of a Physician and perform general clerical duties in support of patient services as directed by the Office Manager. 

Key Responsibilities as Medical Assistant:

• Interview patients and obtain vital signs i.e., pulse rate, temperature, blood pressure, weight and height to record on patients’ medical chart.

• Prepare treatment rooms for examination of patients.

• Ensure the cleanliness and sterilization of office and medical equipment.

• Assist Providers in gathering patient chief complaints, past medical history, allergy information, etc.

• Assisting the Physician during examinations

• May need to draw blood and collect blood samples from patients.

• Explaining Medical and Surgical Procedures to Patients.

• Weekly maintenance of clinical office inventory; including but not limited to Proficient RX, DME, cold compression machines and other medical equipment.

• Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and 

Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards

• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with accrediting guidelines and regulations.

• Completes all other duties as assigned.

Key Responsibilities as Front Desk Assistant:

• Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.

• Scan and enter all information for a patient into the EMR system, photocopying, faxing, or assisting in the completion of forms.

• Update all new or changing patient information in EMR system. I.E; verify patient current address, phone number.

• Review all new patient information for accuracy and completion.

• Confirm patient appointments and reschedule any appointments as needed.

• Greet all patients and visitors, in person or over the telephone.

• Responsible for maintaining a clean and organized area.

• Maintain a high level of ethical conduct regarding HIPPA, patient confidentiality and professional stature.

• Collect EMR records such as laboratory reports and images as requested by the Physician.

• Able to communicate effectively and build positive relationships with all clinical and administrative staff.

What We’re Looking For:

• Integrity: You handle patient documentation responsibly and maintain confidentiality.

• Strong Communication Skills: Patient and Physician interaction is a major part of this role, so you have solid verbal and nonverbal communication skills.

• Comprehensive Knowledge: You understand medical and orthopedic terminology.

• Regulation Proficiency: You abide by HIPAA and OSHA standards.

• Experience: Prior experience as a Medical Assistant in Orthopedic with Electronic Medical Records systems is desirable.

Qualifications:

• Completion of a Medical Assistant program is desired.

• Previous work experience as a Medical Assistant is required. Experience in orthopedic practice strongly preferred.

• Must be authorized to work in the U.S. and complete a level II background screening with AHCA https://info.flclearinghouse.com

Why Join Us?

• Contribute to a patient-driven organization with a supportive and collaborative team.

• Opportunity for professional growth and continuous learning.

• Engage in meaningful work that impacts patient outcomes

• Competitive benefits package.