What are the responsibilities and job description for the Client Concierge (Front Desk Receptionist / Medical Assistant Hybrid) position at Coco Med Spa?
Are you passionate about the beauty industry and delivering exceptional customer service? Coco Med Spa in St. Petersburg, FL, is seeking a warm, professional, and enthusiastic front desk receptionist to be the welcoming face of our team.
We’re looking for someone with:
- A positive attitude and genuine passion for the beauty and wellness industry.
- Med spa receptionist or similar experience (required).
- A desire to learn and grow within our supportive team environment.
- Availability to work at least two Saturdays per month (10:00 AM – 5:00 PM). Scheduled workdays will vary and are set at least one month in advance. Regular business hours are Monday – Friday, 10:00 AM – 6:00 PM, and Saturdays, 10:00 AM – 5:00 PM.
Key Responsibilities:
- Greet clients with warmth and professionalism, ensuring they feel valued and comfortable.
- Answer phones promptly and professionally, providing accurate information.
- Schedule, update, and manage patient appointments with precision.
- Check patients in and out, ensuring a seamless experience.
- Assist clients with loyalty reward program inquiries and enrollments.
- Promote retail products with enthusiasm and full product knowledge.
- Maintain a clean, organized, and fully stocked front desk and work area.
- Support treatment room turnover as needed to ensure smooth operations.
- Handle client questions and concerns with care, professionalism, and courtesy.
Job Type: Part-time
Pay: $15.00 per hour
Work Location: In person
Salary : $15