What are the responsibilities and job description for the Supervisor position at Florence Coffee Company?
Shop Supervisor – Coffee Shop
Location: 2205 Brooks St Missoula MT
Full-Time
We’re hiring a Shop Supervisor to lead daily operations, develop baristas, and keep our shop running at a high level.
This is a hands-on leadership role—you’ll be coaching employees, maintaining standards, and ensuring a fast, consistent customer experience every shift.
- Lead and support a team of baristas
- Train, coach, and hold employees accountable
- Keep operations smooth, organized, and fully staffed
- Maintain high standards for service, quality, and cleanliness
- Communicate updates and report on shop performance
- Handle cash management and basic operational tasks
- Leadership experience (coffee, food service, or retail preferred)
- Strong communication and coaching skills
- Organized, reliable, and solution-oriented
- Comfortable in a fast-paced environment
- Willing to step in and lead by example
- More than just a clock-in/clock-out role—leadership requires engagement
- A key role in team culture, performance, and shop success
- Opportunity for bonuses based on sales growth and performance
If you’re someone who takes ownership, leads from the front, and builds strong teams—we want to hear from you.