What are the responsibilities and job description for the Teller position at Florence Bank?
Teller Regular Full-Time Main Office, Florence, MA, US Requisition ID:
1706 Are you looking for an employer that provides a generous PTO
package and benefits upon hire, and focuses on advancement
opportunities? With tuition reimbursement, wellness incentives, and a
401K plan with dollar-for-dollar match, Florence Bank has it all! At
Florence Bank, we offer: Competitive salary Generous paid time off Paid
holidays Dynamic work culture Fun work environment Weekly pay schedule
401K plan with dollar-for-dollar match Profit sharing bonus after two
full calendar years of employment We are currently seeking candidates to
join our exceptional team for the following position: Job Title: Teller
Location: Main Office Salary Range: \$17.80 to \$22.54 \*Compensation
for this position is commensurate with experience. The posted range is
intended to provide a general estimate and does not guarantee a specific
rate of pay. Position Summary: Handles various customer transactions in
a courteous, professional, and accurate manner, while demonstrating
exceptional customer service, adhering to bank policies and procedures,
And Maintaining Customer Confidentiality. Essential Functions
Consistently provides superior professional service to internal and
external customers, following the standards of the Customer Impressions
program. Consistently meet expectations of teamwork, punctuality and
regular, reliable attendance. Accepts cash and checks for deposit,
verifies amounts, examines checks for proper endorsements and enters
them into the computer. Cashes checks for customers and makes
withdrawals after verifying signature identity and account balances.
Accepts all types of loan payments and enters information into the
computer appropriately. Processes night deposit bags and records proper
information in the night deposit log. Also, makes adjustments, when
necessary, after being verified by second individual. Carries out
miscellaneous transactions, including, but not limited to, mail,
redeeming bonds, money orders, official checks, cash advances, safe
deposit rental payments, check orders, and debit and credit tickets.
Balances cash daily and searches for outages, when necessary. Processes
foreign currency purchases and sales. Makes a concentrated effort to
resolve customer problems at every opportunity. Works with co-workers to
ensure efficient operation of the teller line. Participates in the
balancing of ATMs. Maintains a working knowledge of the BSA requirements
and related policies and procedures. Prepares a complete and accurate
record for each cash-in or cash-out transaction in excess of \$10,000.
Uses the Large Currency Transaction database to document each
transaction that causes the aggregate cash to exceed \$10,000 on an
account and for monetary instruments purchased with cash, as defined in
policy. Creates awareness about new and existing products and services,
including electronic and web-based products and services, such as Debit
cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc.,
using demos for customer interactions. Provides support to all branches
as required by staffing needs. Other Responsibilities: Assumes
Additional Responsibilities, As Requested. Education, Experience, And
Skills Required: The following skills, experience, or background are
necessary (with or without accommodation) for this position. High school
diploma or GED required; additional college courses or CFT classes
Preferred. Experience In a Customer Service-related Position.
Understanding of debits/credits, either from a high school or college
bookkeeping or accounting class, or from actual job experience. Strong
communication and interpersonal skills. Strong aptitude in math and
figure work. Prior PC experience. Previous cash handling experience
preferred.
1706 Are you looking for an employer that provides a generous PTO
package and benefits upon hire, and focuses on advancement
opportunities? With tuition reimbursement, wellness incentives, and a
401K plan with dollar-for-dollar match, Florence Bank has it all! At
Florence Bank, we offer: Competitive salary Generous paid time off Paid
holidays Dynamic work culture Fun work environment Weekly pay schedule
401K plan with dollar-for-dollar match Profit sharing bonus after two
full calendar years of employment We are currently seeking candidates to
join our exceptional team for the following position: Job Title: Teller
Location: Main Office Salary Range: \$17.80 to \$22.54 \*Compensation
for this position is commensurate with experience. The posted range is
intended to provide a general estimate and does not guarantee a specific
rate of pay. Position Summary: Handles various customer transactions in
a courteous, professional, and accurate manner, while demonstrating
exceptional customer service, adhering to bank policies and procedures,
And Maintaining Customer Confidentiality. Essential Functions
Consistently provides superior professional service to internal and
external customers, following the standards of the Customer Impressions
program. Consistently meet expectations of teamwork, punctuality and
regular, reliable attendance. Accepts cash and checks for deposit,
verifies amounts, examines checks for proper endorsements and enters
them into the computer. Cashes checks for customers and makes
withdrawals after verifying signature identity and account balances.
Accepts all types of loan payments and enters information into the
computer appropriately. Processes night deposit bags and records proper
information in the night deposit log. Also, makes adjustments, when
necessary, after being verified by second individual. Carries out
miscellaneous transactions, including, but not limited to, mail,
redeeming bonds, money orders, official checks, cash advances, safe
deposit rental payments, check orders, and debit and credit tickets.
Balances cash daily and searches for outages, when necessary. Processes
foreign currency purchases and sales. Makes a concentrated effort to
resolve customer problems at every opportunity. Works with co-workers to
ensure efficient operation of the teller line. Participates in the
balancing of ATMs. Maintains a working knowledge of the BSA requirements
and related policies and procedures. Prepares a complete and accurate
record for each cash-in or cash-out transaction in excess of \$10,000.
Uses the Large Currency Transaction database to document each
transaction that causes the aggregate cash to exceed \$10,000 on an
account and for monetary instruments purchased with cash, as defined in
policy. Creates awareness about new and existing products and services,
including electronic and web-based products and services, such as Debit
cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc.,
using demos for customer interactions. Provides support to all branches
as required by staffing needs. Other Responsibilities: Assumes
Additional Responsibilities, As Requested. Education, Experience, And
Skills Required: The following skills, experience, or background are
necessary (with or without accommodation) for this position. High school
diploma or GED required; additional college courses or CFT classes
Preferred. Experience In a Customer Service-related Position.
Understanding of debits/credits, either from a high school or college
bookkeeping or accounting class, or from actual job experience. Strong
communication and interpersonal skills. Strong aptitude in math and
figure work. Prior PC experience. Previous cash handling experience
preferred.
Salary : $18 - $23