Warehouse Associate

Summary/objective

The Warehouse Associate is responsible for verifying and signing shipments, unloading, and storing items received, and processing any returns.

Essential functions

Reasonable accommodations can be made to allow people with disabilities to perform these essential functions.

• Pick up merchandise from the distribution center and prepare for transportation to stores and other locations.
• Prepares orders by processing requests and supply orders; pulling materials; packing boxes; Placing orders in the delivery area.
• Enforce inventory controls by collecting stock location orders and print requests.
• Keep an inventory of all merchandise entering or leaving the warehouse.
• Ensure that all merchandise is securely packed and labeled for shipment.
• Scan labels to make sure products are shipped to the correct destinations.
• Provide a quality service following the standards of the organization.
• Preserves safe and clean work environments by keeping shelves, pallet area, and workstations tidy and tidy.
• Promoted the clean shipping supply area by complying with procedures, rules and regulations.
• Complete the reports by entering the required information.
• Contributes to the team's effort by achieving related results as needed.
• Help with training new employees

Competences

• Customer Service - Respond to customers and anticipate their needs
• Dispute Resolution - Works to resolve differences and maintain employment relationships
• Decision Making - Make decisions and take responsibility for them
• Ethics - Encourage a diverse and respectful workplace
• Even temperament – Controls emotions without retaliating against negative behavior
• Excellent communication – Uses language effectively to gather information and facilitate the exchange of ideas
• Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
• Initiative - Remain proactive in suggesting improvements and solving problems
• Interpersonal relationships - Exhibits respect and understanding of others to maintain professional relationships
• Persuasive communication: shows verbal and written communication that influences others
• Troubleshooting: Resolves issues while ensuring rules and policies are followed.

Supervisory responsibilities: None

Work environment: Warehouse work subject to varying temperatures, to include heat and cold

Physical Demands: Must be able to bend and lift up to 70 pounds repeatedly

Travel: None

Education and experience required:

• High school diploma, GED or equivalent
• Positive, detailed, customer-oriented attitude with good multitasking and organizational skills
• Excellent communication skills; both verbally and in writing
• Basic math and organizational skills
• Detail-oriented mindset, data entry and computer skills
• Ability to work on feet for long hours
• Understanding security protocols and requirements
• Experience in shipping, receiving, or selling related products
• Certified forklift
• Valid class “C” driver's license