Customer Solutions Representative

Join Our Team at Liquid Environmental Solutions as a Customer Solutions Representative (CSR I)

At Liquid Environmental Solutions, we are passionate about leading the way in non-hazardous liquid waste management, dedicated to providing innovative, reliable, and exceptional service to our customers. As a Customer Solutions Representative, you will play a crucial role in delivering outstanding customer experiences, serving as the primary point of contact for all service requests.

Compensation starting at $21/hr

Schedule: 8am to 5pm Mon-Fri

Location: 7651 Esters Blvd Suite 200, Irving, TX (Hybrid - 3 days per week in office/2days remote)

Key Responsibilities: As a CSR I, you will:

• Manage daily customer communications, ensuring every interaction is professional, warm, and friendly.
• Actively listen to and respond to customer inquiries, confirming understanding of their needs.
• Utilize a consultative approach to present LES services, highlighting how our solutions meet customer needs and enhance their operations.
• Collaborate with a dynamic team of CSR professionals to achieve overall call center objectives and exceed customer expectations.
  
  

Why Work with Us?

• Be part of a company that prioritizes innovation and continuous improvement, with industry-leading technology that streamlines communication and enhances service delivery.
• Enjoy a supportive work environment that values teamwork and personal accountability.
• Contribute to a company committed to compliance, safety, and environmental stewardship.
  
  

Qualifications

• Exceptional verbal, written, and analytical skills.
• Proficiency in Microsoft Office and the ability to manage various systems for reporting and case management.
• Bilingual abilities (Spanish) are a plus.
  
  

Join us in our mission to provide unmatched service in waste management and help us build long-lasting relationships with our customers. Apply today to become a vital part of the LES team!