Closing Coordinator

https://lnkd.in/gR-7c3EE

Summary of Essential Job Functions

• Serve as the primary liaison between FlipCo and title companies to ensure smooth and timely closings

• Review, request, and provide all documentation required by title companies prior to closing

• Prepare closing files and deliver closing instructions; confirm accuracy of all required information

• Review title work, commitments, settlement statements, and entity documentation

• Evaluate contracts, operating agreements, and corporate documents for accuracy and compliance

• Update and manage Work-in-Progress reports, ensuring each file is on track for its scheduled close date

• Review all loan package information to ensure closing documents are accurate and complete

• Monitor receipt of final executed closing documents and review for funding approval

• Initiate the funding process by coordinating closing documents with the Wire Team

• Deliver proactive communication to sales, underwriting, and operations teams regarding closing status

• Perform additional duties as assigned to support a high-performing operations department

Customer Service / Communication

• Maintain a professional, upbeat, and solutions-oriented attitude with title companies, customers, and fellow FlipCo team members

• Develop deep understanding of FlipCo processes to address file-related questions quickly and accurately

• Resolve closing issues proactively and efficiently to keep loans moving toward funding

• Communicate clearly and confidently when coordinating with title closers and internal stakeholders

Closing Management

• Monitor the In-Process Closings queue to ensure documents go out quickly and accurately

• Confirm details on closing requests, validate information, and coordinate with title closers for completion

• Escalate time-sensitive or complex issues to supervisors to avoid delays in funding

Escalations & Quality Control

• Identify errors or discrepancies early and communicate them to the appropriate team member or manager

• Recommend process improvements when recurring issues are identified

• Ensure compliance with internal closing standards, investor requirements, and state-specific regulations

Minimum Requirements

• 2–3 years of experience in title, escrow, real estate closings, or mortgage closing coordination

• Associate degree required; Bachelor’s degree preferred, or equivalent combination of education and experience

• Strong working knowledge of title commitments, settlement statements, closing documents, and loan funding processes

• High proficiency with MS Outlook, Excel, and document preparation systems

• Exceptional organizational, problem-solving, and multi-tasking skills

• Strong judgment with the ability to make sound decisions in time-sensitive situations

• Ability to manage a high-volume pipeline and meet closing deadlines

• High attention to detail and commitment to accuracy

• Strong interpersonal, written, and verbal communication skills

• Ability to thrive in a fast-paced, energetic, team-oriented environment

• Flexibility to support extended hours during peak closing periods

• Ability to work a minimum of 40 hours per week and may require evening/weekend hours

Abilities Required

• Ability to meet high attendance and dependability expectations

• Ability to handle multiple tasks concurrently with frequent interruptions

• Proficient use of a computer and calculator

• Ability to sit for extended periods and work at a computer

• Capable of lifting up to 20 pounds as needed

• Comfort working in a time-sensitive environment with firm deadlines