Technical Program Manager

Engineering Team this TPM will support:

• Core Infra refers to the foundational layer infrastructure. It encompasses the essential systems and services that support the company's large-scale engineering operations and technology platforms. The Core Infrastructure team is responsible for building, maintaining, and modernizing these systems to ensure reliability, scalability, and efficiency across services.
• We are looking for Sr. TPM with Infra stack experience , specifically in the areas of streams (PubSub), storage and operational excellence.

Responsibilities:

• Provide clarity on product/program objectives, ensuring that roles and responsibilities are well understood and address any conflict in a timely manner with minimal direction and assistance from management.
• Interact with program sponsors and change agents to identify scope, requirements, and manage projects throughout the entirety of the project lifecycle.
• Facilitate and drive large cross-functional projects, serve the needs of multiple stakeholders within a complex multi-faceted organization, and manage that strategy through to completion.
• Apply formal change management practices that ensure that programs are baselined at kickoff and all changes are thoroughly reviewed for justification impact to the program and have received appropriate approvals.
• Anticipate program risks and issues and work to provide resolutions which ensure that stakeholder expectations are set appropriately.
• Effectively communicate information to diverse audiences including translating subject matter terminology into clear business terms and program relevance.
• Facilitate straightforward decisions from complex situations that keep teams and projects moving forward.
• Establish and manage end-to-end processes with various stakeholders in collecting, evaluating and fulfilling their requirements.
• Demonstrate data analysis expertise to develop and communicate meaningful insights, define metrics, and make recommendations on key infrastructure scaling initiatives.
• Apply business acumen to formulate practical and effective program management approaches to identify optimization opportunities, influence business partners, and drive effective decision making.
• Conduct “what-if” simulations and proactively identify potential capacity issues and partner with product and service owners to minimize risk and reduce cost-to-serve.
• Lead from the front, strategize and be able to paint the big picture, yet execute with rigor and the minutiae in mind and have a data driven approach with convictive insights.
• Manage executive project expectations including owning escalation, communication, and exec level interaction on critical strategic projects for the company.

Basic Qualifications:

• B.S./B.A. Engineering, Computer Science or related technical field, or equivalent practical experience
• 5 years of experience in Technical Program and Product management, including feature development, roadmap management and experience in Agile Methods in Infra product/platform development teams.

Preferred Qualifications:

• 5 years of technical leadership with a track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
• Strong technical acumen, ability to learn new technologies quickly.
• Demonstrated understanding of technology-based product lifecycle management including development launch and management phases and primary roles/responsibilities and deliverables of key organizational functions.
• Exceptional analytic skills to translate requirements and designs into successful action plans.
• Experience leading dynamic programs and projects with cross-functional matrixed resources working in a fast paced collaborative environment.
• Proven ability to quickly earn the trust of sponsors and key stakeholders set direction and approach mobilize and motivate teams and execute with limited information and ambiguity.
• Strong practical understanding of managing the life-cycle of large-scale programs
• Proven problem-solving skills to anticipate the risks of non-performance and incorporate prevention and remediation measures within the implementation plan.
• Proven ability to work collaboratively across different functions and optimally influence senior business partners.
• Demonstrated conflict resolution skills combined with strong negotiation ability delivered with a high level of influence and professionalism.
• Strong attention to detail with excellent time management skills