Experienced Copier/Printer Technician

Description

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

As a Field Service Technician, you will shine as you multitask and manage a full customer workload. You will be responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.

What you will do:

• Service printer/copier products with minimum assistance
• Troubleshoot basic printing issues, able to determine printer vs network issues.
• Able to install scanning and equipment in a peer-to-peer environment.
• Manage inventory to company's specifications.
• Maintain car, tool kit, and supplies.
• Develop and maintain professional relationships with customers and employees.
• Provide sales support, including advising sales about problems or sales leads.
• Maintain professional appearances.
• Maximizing equipment uptime through timely repair
• Engaging the customer to assure satisfaction.
• Managing time to be most effective

What we are seeking:

• Prior experience in maintaining and repairing printers/copiers is required
• Experience repairing Lexmark, KIP, HP, Canon, and Ricoh preferred
• Mechanical and electrical aptitude.
• Knowledge of basic networking
• Computer and analytical skills
• A high school diploma or GED is required.
• Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes.
• You must be at least 21 years of age or older with a valid driver's license issued in your state of residence and have a clean driving record.
• Ability to troubleshoot printers/copiers and work independently

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.