Field Service Technician - Copier - MFP

Field Service Engineer / Technician - Wide-Format & Office MFP Systems $43,000-$85,000 Bonus Opportunities | Company Vehicle | Northern Virginia/Maryland/DC MetroHome Every Night | Paid Manufacturer Certifications | Medical, Dental, and Vision Insurance About the RoleInstall, service, and maintain copiers, multifunction printers, and finishers, as well as large-format printing equipment, for clients primarily located in (but not limited to) Northern Virginia across the DC Metro area. Work independently at professional sites, including government agencies, law firms, architecture/engineering firms, NPOs, and corporate offices. Provide knowledgeable, honest, and reliable service that maximizes customer retention.​ Department: ServiceReports to: Director of Technical ServiceSalary: $43,000-$85,000 based on experience, certifications, and technical skills​ What You'll Do DailyDiagnose and repair office MFPs and wide-format printers from HP, Sharp, Canon, Kyocera, KIP, etc.Install and configure new equipment, including network setup and software integrationPerform preventive maintenance and troubleshoot mechanical, electrical, and networking issuesTrain customers on equipment operation and advanced featuresManage parts inventory in your company vehicle for efficient first-call resolutionDocument service calls and maintain accurate records using company systemsRespond to service calls daily across Northern VA, Maryland, DC territory Types of Equipment You'll Work OnOffice Multifunction Printers:Sharp MX/BP SeriesHP LaserJet EnterpriseCanon imageRUNNERXerox WorkCentre/AltaLinkLarge-Format Printers:KIP SystemsHP PageWide XL & DesignJetCanon imagePROGRAFXerox VersaLinkEpson SureColorTraining Provided: Manufacturer certifications with all travel expenses paid​ What We Need from You Required:Valid driver's license with a clean record (as you will be driving a company vehicle daily)​2 years hands-on technical experience: copier/printer repair, IT hardware, electronics, automotive, HVAC, or military technical training​Customer service skills and professional communication​Ability to lift 50 lbs and work with tools​Self-motivated to work independently while managing service schedule​ Preferred:Large-format printer experience (HP, Sharp, Canon, Xerox, KIP, Konica Minolta, Brother)​Manufacturer certifications (any brand)​Basic networking knowledge (TCP/IP, print drivers)​Technical degree or certifications (A , trade school)​ Total Compensation PackageBase Salary: $43,000-$85,000 (experience-based)​Referral BonusesCompany Vehicle: Fully equipped service vanHealth Benefits: Medical, dental, vision insurance​401(k) PlanPaid Time OffFactory Training: HP, Canon, Sharp, and other certifications (all expenses paid)​Tools Provided: Laptop, phone, diagnostic equipment, complete toolkit​ Work Environment & ScheduleTerritory: Northern Virginia, Maryland, DC Metro area – You’ll be home every night​Schedule: Monday-Friday core hoursClients: Government, law firms, architecture/engineering firms, healthcare, education, religious organizationsWork Setting: 95% professional office environments (climate-controlled)​ About DCA Technology PartnersOver 60 years serving the DC Metro area as a trusted office technology partner. We're a woman-owned MBE and AAA Platinum Level Service Provider (fewer than 10 dealers nationwide hold this distinction). Authorized with multiple international manufacturer partners with factory-direct training and support.​ Why Technicians Stay at DCA:Stable company with multi-generational ownership​Clear advancement path: Field Service Engineer → Senior → Team LeaderLong-tenured team members (10 years common)​Comprehensive manufacturer training and certification investment​Diverse equipment portfolio from desktop to enterprise systems Physical RequirementsWork involves frequent kneeling, bending, and the use of hands/tools. Must regularly lift up to 50 lbs. Requires close vision, distance vision, color perception, and depth perception. Work in various office environments, including occasional confined spaces and areas with temperature variations.​ How to Apply1. Click "Apply Now" and have an up-to-date resume on file2. Answer screening questions (3 – 10 minutes)3. Virtual interview4. In-person interview technical assessment5. Offer and start date (7-14 day timeline)​Company DescriptionDCA is a rapidly growing office technology provider located in Maryland, but serving the Washington, D.C., and Northern Virginia area. We work with a variety of technology partners to provide our clients with a combination of hardware and software products to solve their problems, contain their costs, and improve their efficiency.

Salary : $43,000 - $85,000