What are the responsibilities and job description for the Copier/Printer Service Technician position at FlexTG?
Description
Copier / Printer Service Technician
Location: Chattanooga, TN
Pay Range: $23.00 – $31.00/hour (based on experience)
Company Overview
At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.
Position Summary
The Experienced Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.
Key Responsibilities
FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.
Copier / Printer Service Technician
Location: Chattanooga, TN
Pay Range: $23.00 – $31.00/hour (based on experience)
Company Overview
At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.
Position Summary
The Experienced Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.
Key Responsibilities
- Service and repair copiers and printers with minimal supervision
- Diagnose and resolve hardware, software, and basic network-related issues
- Install and configure equipment, including scanning in peer-to-peer environments
- Perform preventative maintenance to maximize device uptime
- Manage parts inventory and supplies according to company standards
- Maintain an organized service vehicle, tools, and schedule
- Build and maintain strong customer relationships
- Support sales teams by identifying potential upgrade or replacement opportunities
- Ensure a professional appearance and excellent customer experience at all times
- High School Diploma or equivalent
- Minimum 21 years of age
- Valid driver’s license with a clean driving record
- Ability to lift and transport equipment up to 50 lbs
- Strong mechanical and electrical aptitude
- Proven experience repairing office equipment (copiers/printers)
- Basic networking knowledge (print drivers, connectivity troubleshooting)
- Strong problem-solving and organizational skills
- Ability to work independently and manage time effectively
- Competitive hourly pay
- Medical, Dental, and Vision insurance
- Paid Time Off, Sick Time, and Paid Holidays
- 401(k) with Company Match
- Career growth and advancement opportunities
- Supportive, team-oriented culture
- Field-based role with daily travel to customer locations
- Independent work with team and leadership support
- Fast-paced, customer-focused environment
FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.
Salary : $23 - $31