What are the responsibilities and job description for the Front Desk Associate position at Flex & Heal Physical Therapy?
Overview
We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional front-office experience. Your energy, organizational skills, and attention to detail will help create a positive environment that reflects our commitment to excellence. This paid position offers an exciting opportunity to develop your office management and customer service skills while supporting daily operations.
Responsibilities
- Greet visitors warmly and professionally, providing excellent customer support and assistance
- Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
- Handle incoming correspondence, emails, and inquiries with clarity and promptness
- Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy
- Schedule appointments, manage calendars, and coordinate meetings using Google Workspace and Microsoft Office tools
- Perform general clerical duties such as photocopying, faxing, and preparing reports or correspondence
- Support office management tasks including inventory tracking, supply ordering, and maintaining a tidy reception area.
- Light housekeeping when needed.
Experience
- Proven office experience or administrative background with strong organizational skills
- Familiarity with front desk operations in a professional setting
- Experience with multi-line phone systems and customer service roles
- Proficiency in computer literacy.
- Bilingual abilities are a plus for serving diverse clientele effectively
- Knowledge of clerical tasks such as data entry, filing, proofreading, and calendar management
- Previous experience in medical or dental receptionist roles is advantageous but not required
Join us to be part of a vibrant team where your proactive approach and friendly demeanor will make a meaningful difference every day!
Pay: $16.00 per hour
Work Location: In person
Salary : $16