What are the responsibilities and job description for the Automotive Service Advisor position at Fleet Service Auto & Truck Repair?
Skilled Automotive Service Advisor Wanted!
At Fleet Service Auto & Truck Repair, we're looking for a customer service-oriented person to join our Everett, WA shop full-time. Our ideal person is outgoing, collaborative, and able to make sales without being pushy.
Pay: Depending on experience, you can make $60,000 - $120,000/year. You can also receive bonuses for exceptional work.
Schedule: You have the choice between working five 8-hour shifts (Monday - Friday) or four 10-hour shifts (Tuesday - Friday or Monday - Thursday).
Interested? Keep reading to learn how you can boost your career with us!
YOU'LL GAIN:
Company-wide Benefits:
- Health, dental, vision, and life insurance
- Paid time off (PTO)
- 401(k) with company match
- Annual holiday bonus
- Paid vacations and holidays
- Paid training
- No weekend work
Our Automotive Service Advisor also receives ongoing training to stay sharp and learn more within the auto repair industry.
WHAT YOUR ROLE INCLUDES:
You'll be the friendly person who greets customers when they call or visit our auto repair shop and helps them out with whatever they need. Success will hinge on your communication skills and ability to upsell without being dishonest. Here's a closer look:
- Warmly greet every customer and speak with them about their auto repair needs
- Write up detailed invoices
- Communicate with technicians throughout the repair process
- Inform customers about additional services the techs recommend having done and encourage the customer to approve the work
- Update customers on their vehicle's progress
- Stay up-to-date with new auto repair technologies and products
AUTOMOTIVE SERVICE ADVISOR QUALIFICATIONS:
- 1 years of experience managing customer relationships
- Advising experience
- Customer service and relations experience
- Valid driver's license and good driving record
- Organizational skills, attention to detail, and time management abilities
- Positive attitude and strong communication skills
- Previous Protractor experience preferred
Experience in the automotive industry would be preferred.
JOIN US!
Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.
The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!
Ready to become our Automotive Service Advisor and make a positive impact on our business and our customers? Fill out our initial application now!
Salary : $60,000 - $120,000