What are the responsibilities and job description for the Service Advisor position at All Modern Automotive?
The Service Advisor serves as the primary point of contact between customers and the service department, facilitating smooth coordination of vehicle maintenance and repairs. This role operates under the guidance of the service manager and supports a variety of brands with general automotive service advising. The advisor utilizes service management software to manage appointments, work orders, and parts ordering efficiently, ensuring a seamless service experience for all clients.
Responsibilities
- Engage with customers to understand and document service needs
- Coordinate vehicle service schedules and appointments
- Manage parts ordering to support timely service delivery
- Process and oversee work orders using service management tools
- Act as a liaison between customers and technicians to provide updates and resolve inquiries
Preferred Qualifications
- Entry-level experience in automotive service advising
We are a small auto service center serving the Lynnwood community. We are technician owned and operated. We take in all makes all models of vehicles. Our business goal is to maintain balance with work and life and keep our workers and customers happy.
Salary : $45,000 - $75,000