Office & Hospitality Coordinator

Fleet Feet is seeking a highly organized, service-oriented, and tech-savvy Office Coordinator to help create an exceptional and efficient workplace experience in our Carrboro office. This role is ideal for someone who thrives in a fast-paced, evolving environment and takes pride in delivering outstanding hospitality while keeping operations running seamlessly behind the scenes.

The Office Coordinator will serve as the heartbeat of the office - supporting leaders and team members, ensuring a welcoming and well-run environment for guests, and anticipating needs before they arise. This person must be adaptable, detail-oriented, and energized by juggling priorities in a dynamic setting.

This position is hybrid, with the expectation of being in the office 4 days per week.

Executive/Leadership Support

• Prepare and organize materials for meetings, leadership updates, and the weekly brand newsletter.
• Coordinate schedules, meetings, and follow-ups with Board Members and senior leaders.
• Manage travel logistics including booking flights, accommodations, transportation, and detailed itineraries.
• Provide high-level administrative support including calendar management, expense coordination, and special projects.
• Anticipate leadership needs and proactively remove obstacles to maximize effectiveness.
  
  

Office Management

• Oversee daily office operations to ensure a productive, organized, and welcoming environment.
• Serve as the first point of contact for office visitors, creating a warm, professional, hospitality-driven experience.
• Manage office supplies, snacks/refreshments, equipment, and facilities — proactively identifying and resolving issues.
• Coordinate with vendors, building management, and service providers as needed. Maintain shared spaces that reflect Fleet Feet’s culture and brand standards.
  
  

Event Coordination & Hospitality

• Support planning and execution of company meetings, leadership gatherings, and team events.
• Coordinate logistics including space setup, catering, materials, and technology needs.
• Ensure seamless event execution with strong attention to detail and guest experience.
• Provide flexible on-site support during events as needed
  
  

Document & Administrative Management

• Draft, edit, and proofread communications, documents, and reports.
• Maintain organized digital and physical filing systems.
• Support preparation and execution of agreements via DocuSign.
• Ensure documentation is accurate, accessible, and well-maintained.
  
  

Technology & System Management

• Utilize Microsoft Office and Google Workspace to create, edit, and manage documents, spreadsheets, and presentations.
• Navigate and support various systems and platforms used across the organization.
• Troubleshoot basic technical issues and liaise with IT support when necessary.
• Quickly learn and adapt to new tools and technologies in a changing environment.
• Proven experience as an Office Coordinator, Office Manager, Executive Assistant, or similar role.
• Strong hospitality mindset with a passion for creating exceptional workplace experiences.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Highly organized with exceptional time-management skills and attention to detail.
• Strong written and verbal communication skills.
• Demonstrated ability to handle confidential and sensitive information with discretion.
• Proactive, resourceful problem-solver who anticipates needs.
• Ability to thrive in a fast-paced, evolving environment and manage multiple priorities with professionalism and positivity.
• Comfortable with ambiguity and rapid change.