Front Office Coordinator

POSITION SUMMARY

The Front Office Coordinator at Flawless Smile Dentistry is a key member of the team, working with providers and patients to make sure that the patients are seen. This role is responsible for making sure that providers have patients returning and giving them an amazing experience. The Front Office Coordinator is responsible for answering phones, greeting patients, and confirming appointments.

ABOUT FLAWLESS SMILE DENTISTRY

We are Flawless Smile Dentistry,we provide an amazing experience and we are growing by the day. Our mission is to create amazing experiences by inspiring confident smiles, impacting our community and changing lives. We are inspirational and accountable in our pursuit to see each team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are inspirational, disciplined, accountable, aligned, results oriented and transparent.

PERFORMANCE OBJECTIVES

• Greeting patients upon arrival
• Call and confirm all upcoming DR/HYG appointments
• Paperwork updates; HIPAA, health history for upcoming appointments
• Verifying Insurance for patients
• Keep a log of cancellations and communicate these with treatment coordinators, who will call patients to fill these spots.

KEY COMPETENCIES

• Understand how WP, MTC, and Downgrades apply to route slips and treatment
• Be able to update fees if changes with insurance
• Understand A/R and adjust accounts accordingly
• Ability to thrive in an environment of change and growth
• Accountable and coachable to learn the Flawless Smile Dentistry Way of delivering dental care
• Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
• Ability to engage with patients, providers, and team members building professional relationships
• Strong written and verbal communication skills
• Ability to be flexible and accept different work assignments within the practice, which may include travel to other locations, with a positive approach
• Outstanding organization and administrative skills
• Ability to think individually as well as collaboratively when approaching job responsibilities
• Ability to demonstrate initiative, dependability and promptness
• Ability to exercise confidentiality with patients and patient care

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent (GED) required
• 1 year of dental experience (preferred)

BENEFITS

• Employer-Sponsored: Health and Vision Insurance
• Company dental discounts for employee and immediate family
• Paid Holiday, Vacation, and Sick time
• Professional Training & Development Opportunities
• Employer-Sponsored Quarterly Team Events
• Performance Based Bonus

PHYSICAL REQUIREMENTS

• Requires the ability to sit, stand, and walk for prolonged periods of time
• Requires ability to occasionally lift up to 25lbs
• Position may require travel to and from field sites to monitor the status of multiple projects

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Flawless Smile Dentistry recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Ability to Commute:

• Claremore, OK 74017 (Required)

Ability to Relocate:

• Claremore, OK 74017: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18