What are the responsibilities and job description for the Operations Associate position at Flatrock?
Flatrock is looking for an Operations Associate to join our Human Resources Team! This is a full-time position located in our corporate office in Flint!
What You'll Do
What You'll Do
- Assist the Human Resources Team with internal audits of care homes
- Maintain employee and resident rosters
- Update records for new placements, transfers, and terminations
- Notify management when performance evaluations are due
- Track upcoming CPI, CPR, Recipient Rights trainings, and TB tests
- Complete required licensing paperwork for residents (initial and annual)
- Support resident move-in and move-out processes
- Conduct annual training sessions for care homes
- Maintain employee files and resident FIN/SharePoint records
- Assist with documentation requests for external audits
- Complete ICHAT, National Registry, and State Registry checks annually
- Perform monthly OIG/SAM background checks
- Perform monthly MVR/ELD checks
- Assist with orientation activities and front desk support as needed
- Take on additional duties assigned by management
- Strong organizational and time-management skills
- Excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Professional communication skills
- Comfort working with confidential information
- Experience with Microsoft Office and electronic record systems preferred
- Experience in healthcare, human resources, operations, or compliance is a plus