What are the responsibilities and job description for the Voice IT Field Support Specialist position at FLASH Technology Group?
Must have TS/SCI with polygraph security clearance!
The job duties of the IT Field Support Specialist:
- Conducts sites surveys; assesses and documents current site configuration and user requirements.
- Analyzes existing requirements and prepares specifications for hardware acquisitions.
- Develops hardware installation schedules.
- Prepares drawings documenting configuration changes at each site.
- Prepares site installation
- Configures computers, communications devices and peripheral equipment.
- Trains site personnel in proper use of hardware.
- Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems
Requirements:
High school/GED and zero (0) to two (2) years of experience AND
Certification. Preferred Security .
Will accept an AA or BS in a technical field as a substitute for years of experience.
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
Well-versed in installing windows, software, applications, antivirus and patches.
Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
Able to manage time and priorities effectively.
Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies.
Excellent analytical and problem solving skills.
Outstanding communication skills to relate with team members and support workers.
Must be available to work an 8 hour shift between the hours of 6am-and 6pm.
Must be able to lift up to 50 pounds and able to drive a company vehicle.
The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
**In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.
Approximate Salary Range: $48,000 - $52,700A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.
Send resume to dmagruder@flashtg.com or apply through website at WWW.FLASHTG.COM.
SOME OF OUR COMPREHENSIVE BENEFITS OFFERINGS1
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (HSA and HRA options)
Dental Insurance
Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition Reimbursement
Paid Time Off (Vacation, Sick, and Holiday time)
Referral bonuses
And more!
At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness!
Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.
Salary : $48,000 - $52,700