Account Executive

Overview

Flagship Publishing is seeking a dynamic and results-driven Account Executive to join our vibrant sales team. In this role, you will be the key driver of client engagement, fostering strong relationships and delivering tailored solutions that meet our clients' needs. The ideal candidate is highly organized, tech-savvy, and passionate about delivering exceptional customer service while connecting with clients via phone, email and in person from time to time.

Responsibilities

• Build and maintain strong relationships with new and existing clients through proactive outreach and personalized communication
• Conduct outbound calls to prospective clients, presenting product offerings and identifying opportunities for growth
• Manage client accounts with precision, ensuring timely follow-up, accurate data entry, and thorough documentation of interactions
• Provide exceptional customer support by addressing inquiries, resolving issues efficiently, and offering tailored solutions
• Collaborate with internal teams using Microsoft Office and CRM tools to prepare proposals, reports, and presentations that support sales initiatives
• Maintain organized records of client interactions, sales activities, and transaction details to facilitate analysis and reporting
• Demonstrate excellent phone etiquette during all outbound and inbound calls, ensuring a professional and positive client experience

Skills

• Proven experience in sales, customer service, or call center environments with strong outbound calling skills
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) for documentation and analysis purposes
• Exceptional communication skills—both written and verbal—along with active listening capabilities
• Technical proficiency with computer systems, data entry processes, and customer relationship management (CRM) software
• Strong organizational skills to manage multiple accounts simultaneously while maintaining attention to detail
• Customer service problem-solving skills to handle inquiries efficiently and turn challenges into opportunities for satisfaction
• Phone etiquette expertise combined with excellent typing speed for quick and accurate data entry
• Analysis skills to interpret client data and identify trends that support strategic decision-making

Join us as an Account Executive where your enthusiasm fuels success! Bring your energy, communication prowess, and organizational talent to a role that’s as rewarding as it is impactful. To apply send your resume with cover letter of interest to: aamundson@flagshippublishing.com

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Work from home

Location:

• Fort Collins, CO 80527 (Preferred)

Work Location: Hybrid remote in Fort Collins, CO 80527

Salary : $50,000