Inside Sales Representative

Flagger Force, an industry leader in traffic control, is currently hiring a Inside Sales Representative . This position will be based out of our corporate office in Hummelstown, PA.

The Inside Sales Representative plays a critical role in driving client growth, expanding account opportunities, and ensuring alignment between sales strategy and field operations. This position not only leads accelerated, high-margin growth initiatives but also serves as the primary sales and planning resource for one of four Associate Vice Presidents (AVPs) of Field Operations within the assigned region, working in close partnership with the Associate Vice President of Sales to support regional performance and execution.

This position is based at our Hummelstown, PA headquarters, with travel as needed, up to 25%, to the assigned market for in-person immersion, client relationship management, and coordination with field leadership.

This role brings focus, structure, and strategic follow-through to sales activity across the region. You will help operational leaders translate growth goals into measurable action, organizing pipeline activity, driving CRM discipline, supporting accurate sales forecasting, and coordinating cross-functional resources to ensure new opportunities are successfully executed.

By partnering with your assigned AVP, the VP of Business Development, and our Operations Service Center, you will ensure that sales efforts are well-timed, well-documented, and aligned with workforce availability and service capacity.

Responsibilities

• Serve as the primary sales coordination partner for a market assigned AVP, supporting regional client growth, wallet share expansion, and new business development.
• Work directly with the AVP of Sales to implement strategy, monitor progress, and align market priorities.
• Travel as needed, up to 25%, to your assigned market to build local relationships, participate in client meetings, and immerse yourself in field operations.
• Support sales forecasting activities—ensuring metrics, methods, and assumptions are accurate, consistent, and clearly communicated.
• Partner with the Operations Service Center and field teams to match new opportunities with service capabilities, availability, and staffing requirements.
• Maintain client and pipeline data in CRM (Microsoft Dynamics 365), ensuring accurate activity tracking and complete client profiles.
• Prepare internal and client-facing materials, including meeting briefs, client reviews, and action plans.
• Track account health, usage trends, and feedback to surface risks and identify potential growth opportunities.
• Promote adoption of sales best practices among operational leaders, helping improve forecasting discipline and pipeline visibility.
• Perform special projects as assigned by the VP of Business Development or Executive Leadership.
• Attend internal planning or strategy meetings as required (virtually or in-person as needed).
• Represent company values and maintain professionalism in all interactions.
• Contribute to a culture of continuous improvement, strategic thinking, and client-first decision-making.
• The employee may also be required to perform additional duties and responsibilities as needed.
  
  

What Success Looks Like

• Regional AVPs have the structure, tools, and support they need to confidently grow the business alongside their operational responsibilities.
• Sales forecasting becomes more accurate, consistent, and actionable across regions, improving planning and alignment company wide.
• CRM becomes a more reliable and up-to-date source of truth for all client activity, outreach, and growth progress.
• Clients experience a seamless handoff from business development to service execution, with clear communication and dependable follow-through.
• Growth opportunities are pursued strategically and fulfilled successfully, creating long-term value for both clients and the business.
  
  

What Flagger Force Offers

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities
  
  

Qualifications

• Bachelor’s degree required.
• 3 years of experience in traditional sales, account management, or business development; operational or field services experience is a plus.
• Strong organizational, interpersonal, and communication skills; ability to support and influence senior operational leaders.
• Familiarity with sales forecasting processes and CRM platforms; disciplined approach to documentation and data integrity.
• Experience in service-based industries such as utilities, construction, logistics, or infrastructure is valuable.
• Steel toed boots or the ability to obtain prior to employment
  
  

Skills & Abilities

• Sales Pipeline Management : Can organize and track leads, opportunities, and client interactions across multiple stages using CRM tools.
• Sales Forecasting : Can support the creation of accurate, actionable forecasts aligned with growth goals and operational constraints.
• Technological Proficiency : Skilled in Microsoft Office Suite and experienced with CRM platforms, including Microsoft Dynamics 365.
• Cross-Functional Collaboration : Works effectively across departments, particularly with operational teams and field leadership.
• Client Relationship Support : Can build and maintain professional relationships to support long-term account health and wallet share growth.
• Business Communication : Can prepare polished internal and external materials including briefs, summaries, and client-facing content.
• Operational Awareness : Understanding of how service delivery, labor availability, and compliance influence sales timing and scope.
• Problem Solving & Initiative : Can anticipate needs, surface risks early, and independently drive solutions.
• Time & Priority Management : Can manage multiple concurrent tasks and regional needs with efficiency and attention to detail.
• Professionalism : Can represent company values and maintain a high standard of conduct in all client and internal interactions.
  
  

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law.

Education

Bachelors Degree