Operations Coordinator

OVERVIEW

Flag Star Football seeks an Operations Coordinator to support the day-to-day execution of league operations while helping improve systems, workflows, and organizational efficiency across the organization.

This role sits at the intersection of operations, logistics, and coordination. The Coordinator will manage core operational functions—including HQ communications, scheduling, team logistics, and procurement—while also helping build and improve internal systems and processes that support the organization’s continued growth.

This is a high-impact role responsible not just for executing processes, but for improving how work gets done across the organization. The ideal candidate is highly organized, detail-oriented, and excited about finding smarter and more efficient ways to work, including being open to learning and using AI tools and new technologies where helpful.

This is a hybrid position. Candidates must be located in the Washington, D.C. area.

ABOUT OPERATIONS AT FLAG STAR

Operations is the backbone of Flag Star Football. This function ensures that leagues run smoothly—from team formation and scheduling to equipment, field logistics, and communication with families.

As Flag Star continues to grow, operations must also evolve. This role will play a key part in improving systems, reducing manual work, and helping create more scalable and consistent processes across the organization.

ABOUT FLAG STAR FOOTBALL

Flag Star Football is a fun, high-functioning and value-driven youth sports league. We believe in the power of flag football for fun, but also as a vehicle for modeling and teaching the values and change we’d like to see in the world. Through a variety of for-profit and non-profit initiatives, our goal is to create a positive, productive ecosystem for everyone (our staff very much included!).

In 2026, the league will process ~ 20,000 registrations, while also providing >2000 scholarships.

ABOUT THIS CANDIDATE

This is a great position for someone who thrives in a fast-paced, execution-focused environment and enjoys bringing structure to complexity, while helping support a fast-growing organization where they can take ownership and make a meaningful impact.

The ideal candidate is both:

• A strong operator who can manage logistics and execute reliably
• A systems-minded problem solver who enjoys improving workflows and processes

This person should have a high motor, strong attention to detail, an ability to multi-task across multiple projects, and an openness to learning and using new tools and technology — including AI tools — to help improve efficiency and streamline operational work.

YOUR IMPACT

Operations & Logistics

• Serve as the central point of contact for HQ communications, including managing the main email inbox and phone line
• Support team formation, roster management, and league scheduling
• Coordinate league logistics, including anticipating scheduling challenges and competitive balance
• Manage procurement and inventory of jerseys, wearables, and field equipment
• Assist in vendor coordination, purchasing processes, and potential RFP development
• Support permitting applications and related administrative processes
• Act as a central hub for office operations and cross-functional coordination

Systems & Process Improvement

• Help improve internal workflows and operational systems across the organization
• Develop and manage forms and tracking systems (e.g., field manager reports, incident reports, team/store workflows)
• Identify opportunities to streamline administrative and operational processes
• Support reporting, scheduling, communication, and organizational tracking systems
• Help reduce manual work and improve consistency across operations
• Be open to learning and utilizing new tools and technologies, including AI-enabled tools, to improve efficiency where appropriate

YOUR EXPERIENCE

• Demonstrated experience in operations, logistics, administration, or a similar role
• Experience managing multiple workflows in a fast-paced environment
• Strong organizational and time management skills
• Comfort learning and working with systems, tools, and process-building; openness to learning new technologies and AI tools to support operational efficiency is a plus 
• Experience with scheduling, logistics, or inventory management is a plus
• Ability to work in-person Tuesdays and Thursdays in the Flag Star Office (Hyattsville, MD) and adapt to a dynamic and non-traditional work schedule (including weekend events)

YOUR COMPETENCIES

• Ability to work independently while managing multiple projects and priorities
• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Strong problem-solving ability and operational judgment
• Interest in improving systems, workflows, and operational efficiency; openness to learning tools and technology that support more effective ways of working 
• Ability to think both tactically (execute) and strategically (improve systems)
• Proficiency in Google Suite; familiarity with tools like Mailchimp, Squarespace, or Canva is a plus
• Ability to work cooperatively and collegially with others

SALARY & BENEFITS

The Washington, DC-based salary range for this position is $60,000 - $75,000 annually, commensurate with experience. Benefits include 100% employer-paid health, flexible paid time off, access to a 401k plan, and more.

TO APPLY

Email a cover letter and resume to Jenny@flagstarfootball.com by Monday, May 18. The cover letter, addressed to Jenny Nguyen, should be concise, compelling, and include why you would like to work for Flag Star Football. 

Driven by our values, Flag Star Football aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our community in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals.

Flag Star is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.