What are the responsibilities and job description for the Social Care Network Housing Care Coordinator position at Flacra?
Job Summary: The Social Care Network (SCN) Housing Care Coordinator is responsible for coordinating housing-related services for individuals with identified health-related social needs (HRSNs), particularly those experiencing or at risk of housing instability. This role conducts screenings and housing assessments, develops housing-focused service plans, and connects individuals to housing resources, community-based services, and SCN-funded supports. Working collaboratively with healthcare providers, landlords, and community partners, the Coordinator ensures timely, person-centered, and coordinated services that promote housing stability and improved health outcomes.
Duties:
1. Provide outreach, screenings, and short-term housing support to connect clients with resources, coordinate services, and ensure follow-through while helping them achieve stability and access critical care and social services.
2. Conduct progressive outreach and re-engagement activities to the loss to care clients
3. Conduct standardized screenings to identify unmet needs, including housing, food, and transportation challenges.
4. Provide short-term housing supports, including assistance with rent and utilities, while guiding clients toward long-term housing solutions.
5. Lead outreach efforts to engage new clients and expand SCN screening reach.
6. Connect clients with community resources and ensure follow-through through consistent service tracking.
7. Deliver Housing Support services for clients with complex health and social needs, integrating behavioral health, medical, and social supports.
8. Coordinate transportation services so clients can access healthcare, employment, and social services without barriers.
9. Maintain accurate, timely documentation of client interactions, referrals, and progress toward goals.
10. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative
11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
12. Participate in general, staff, in-service and supervisory meetings held by the Agency
13. Perform other duties and functions as directed
Other Skills/Knowledge and Experience
1. Excellent written and verbal communication skills.
2. Experience in social services, housing navigation, case management, or care coordination.
3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers.
4. Knowledge of community resources, housing programs, and social service systems.
5. Ability to multi-task, have good problem solving & time management skills.
6. Ability to maintain professional boundaries while providing client-centered support.
7. Strong organizational skills.
8. Excellent Computer skills
9. Valid driver’s license and reliable personal transportation.
Minimum Qualifications: High School Diploma or equivalent required. An Associate’s Degree in Human Services, Health, or a related field is preferred, along with a minimum of two (2) years of relevant experience in health, behavioral health, housing, or human services. Candidates should demonstrate knowledge of community resources, housing systems, recovery supports, and social services. Experience working with individuals with substance use disorders, mental health diagnoses, and/or chronic medical conditions is preferred. Familiarity with Social Determinants of Health (SDOH) and Health-Related Social Needs (HRSN) is strongly preferred. A valid New York State Driver’s License and reliable transportation are required.
ubscribes to person centered strength based philosophy of care, engages well with others, excellent communication skills, ability to work in a large team atmosphere.
Licensure/Certifications
New York State driver’s license, safe driving record and availability of personal vehicle for work. Daily travel is required including the transport of clients.
Duties:
1. Provide outreach, screenings, and short-term housing support to connect clients with resources, coordinate services, and ensure follow-through while helping them achieve stability and access critical care and social services.
2. Conduct progressive outreach and re-engagement activities to the loss to care clients
3. Conduct standardized screenings to identify unmet needs, including housing, food, and transportation challenges.
4. Provide short-term housing supports, including assistance with rent and utilities, while guiding clients toward long-term housing solutions.
5. Lead outreach efforts to engage new clients and expand SCN screening reach.
6. Connect clients with community resources and ensure follow-through through consistent service tracking.
7. Deliver Housing Support services for clients with complex health and social needs, integrating behavioral health, medical, and social supports.
8. Coordinate transportation services so clients can access healthcare, employment, and social services without barriers.
9. Maintain accurate, timely documentation of client interactions, referrals, and progress toward goals.
10. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative
11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
12. Participate in general, staff, in-service and supervisory meetings held by the Agency
13. Perform other duties and functions as directed
Other Skills/Knowledge and Experience
1. Excellent written and verbal communication skills.
2. Experience in social services, housing navigation, case management, or care coordination.
3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers.
4. Knowledge of community resources, housing programs, and social service systems.
5. Ability to multi-task, have good problem solving & time management skills.
6. Ability to maintain professional boundaries while providing client-centered support.
7. Strong organizational skills.
8. Excellent Computer skills
9. Valid driver’s license and reliable personal transportation.
Minimum Qualifications: High School Diploma or equivalent required. An Associate’s Degree in Human Services, Health, or a related field is preferred, along with a minimum of two (2) years of relevant experience in health, behavioral health, housing, or human services. Candidates should demonstrate knowledge of community resources, housing systems, recovery supports, and social services. Experience working with individuals with substance use disorders, mental health diagnoses, and/or chronic medical conditions is preferred. Familiarity with Social Determinants of Health (SDOH) and Health-Related Social Needs (HRSN) is strongly preferred. A valid New York State Driver’s License and reliable transportation are required.
ubscribes to person centered strength based philosophy of care, engages well with others, excellent communication skills, ability to work in a large team atmosphere.
Licensure/Certifications
New York State driver’s license, safe driving record and availability of personal vehicle for work. Daily travel is required including the transport of clients.