What are the responsibilities and job description for the Sales Assistant / Office manager position at FKN Systek?
We are seeking a Sales Assistant / Office Manager to join our team! You will be responsible for helping customers by providing product and service information, price quotes and purchase order entry and resolving technical issues. Duties include Quotes, Order Entry, Shipping and Receiving Documentation, Issuing Invoices.
Responsibilities:
- Handle customer inquiries.
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills