What are the responsibilities and job description for the Manager, Solutions Engineering position at Fives?
Position summary
The Manager owns solutions capacity and what we are able to offer.
This seat answers for whether the solutions function can carry the pursuits
that need an operation designed: headcount against them, the cost of
running the function, hiring, and the promotion decisions inside it.
It also owns the solution methodology and the technology roadmap, jointly
with the Manager, Applications Engineering: which technology classes and
third-party partners the department can offer, and the analysis practice
behind the concepts. Authority over any individual concept stays with
Principal Engineer and the Solutions Engineer on the pursuit.
Character qualifications
Innovation – We create a culture of relentless improvement of solutions and
processes to make every day better.
Integrity – We are open, honest, and committed to giving the straight story
every time.
Service – We serve our clients, families, communities, and most importantly
our people who are empowered and safe in making decisions and taking
actions that dare to make us better.
Ownership – We take full, personal, individual responsibility for our
actions and our work.
Essential duties & responsibilities
M · People, capacity and money
•Own the capacity plan for the function: what the pipeline requires, what
can be staffed, and the gap between them.
•Own the function budget and its share of the cost of pursuit, and report
both against plan.
•Own hiring for the function: open the reqs, set the bands, and make the
selection.
•Make the promotion decision at the level gate, on the method review the
Principal Engineer runs.
•Own the solution methodology and the technology roadmap: which technology
classes and third-party partners the department can offer, and the analysis
practice behind the concepts. Technical authority over a given concept
stays with Principal Engineer.
Contributes to
○Department strategy, organisation and toolchain investment
Reviews and approves
✓Line management, performance and pay
Working with the rest of the team
Partner They bring You keep
Solutions Engineer The operation design on each pursuit Capacity, the
methodology and the technology roadmap
Principal Engineer Concept design review and cross-discipline authority
The investment and staffing that make the review possible
Offering Manager Which pursuits trigger a Solutions Engineer How much
solutions capacity exists
Manager, Applications Engineering Equipment application capability, and
the estimating side of the methodology and roadmap held jointly with this
seat Operation design capability, and the design and analysis side of the
same
Director, Solutions Engineering Priorities and approval The function’s
ability to deliver against them
Qualifications
Education and experience
•Bachelor’s degree in Industrial Engineering or Engineering. Advanced
degree an advantage.
•12 years in solution design, industrial engineering or systems
integration, including budget and headcount ownership.
•Required: has owned operation-level concepts before managing people who
do.
•Required: has built or maintained a technology or partner evaluation
practice.
Skills
Language. Presents capacity, capability and technology cases to senior
management and to customers. Mathematical. Capacity modelling, utilization,
and the rate and throughput analysis the function is judged on. Reasoning.
Distinguishes a capacity problem from a methodology problem, and does not
solve one with the other.
Travel
Travel to customer sites, partners and other Fives entities as required,
typically 25%.
Progression
Advancement to Director, Solutions Engineering.
Physical demands
The physical demands described here are representative of those that must
be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the
duties of this job, the employee is regularly required to use hands to
finger, handle, or feel and talk or hear. The employee frequently is
required to walk, sit, and reach with hands and arms. The employee is
occasionally required to stand and stoop, kneel, crouch, or crawl. The
employee must frequently lift and/or move up to 10 pounds and occasionally
lift and/or move up to 25 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, and ability
to adjust focus. Travel via automobile and/or commercial airline to
customer offices for meetings, vendor’s plants, and job site to coordinate
the conveyors or equipment with the building and installers.
Work environment
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the
duties of this job, the employee is occasionally exposed to moving
mechanical parts, outside weather conditions, risk of electrical shock, and
risk of radiation. The noise level in the work environment is usually
moderate, unless performing work in shop or field conditions.
The Manager owns solutions capacity and what we are able to offer.
This seat answers for whether the solutions function can carry the pursuits
that need an operation designed: headcount against them, the cost of
running the function, hiring, and the promotion decisions inside it.
It also owns the solution methodology and the technology roadmap, jointly
with the Manager, Applications Engineering: which technology classes and
third-party partners the department can offer, and the analysis practice
behind the concepts. Authority over any individual concept stays with
Principal Engineer and the Solutions Engineer on the pursuit.
Character qualifications
Innovation – We create a culture of relentless improvement of solutions and
processes to make every day better.
Integrity – We are open, honest, and committed to giving the straight story
every time.
Service – We serve our clients, families, communities, and most importantly
our people who are empowered and safe in making decisions and taking
actions that dare to make us better.
Ownership – We take full, personal, individual responsibility for our
actions and our work.
Essential duties & responsibilities
M · People, capacity and money
•Own the capacity plan for the function: what the pipeline requires, what
can be staffed, and the gap between them.
•Own the function budget and its share of the cost of pursuit, and report
both against plan.
•Own hiring for the function: open the reqs, set the bands, and make the
selection.
•Make the promotion decision at the level gate, on the method review the
Principal Engineer runs.
•Own the solution methodology and the technology roadmap: which technology
classes and third-party partners the department can offer, and the analysis
practice behind the concepts. Technical authority over a given concept
stays with Principal Engineer.
Contributes to
○Department strategy, organisation and toolchain investment
Reviews and approves
✓Line management, performance and pay
Working with the rest of the team
Partner They bring You keep
Solutions Engineer The operation design on each pursuit Capacity, the
methodology and the technology roadmap
Principal Engineer Concept design review and cross-discipline authority
The investment and staffing that make the review possible
Offering Manager Which pursuits trigger a Solutions Engineer How much
solutions capacity exists
Manager, Applications Engineering Equipment application capability, and
the estimating side of the methodology and roadmap held jointly with this
seat Operation design capability, and the design and analysis side of the
same
Director, Solutions Engineering Priorities and approval The function’s
ability to deliver against them
Qualifications
Education and experience
•Bachelor’s degree in Industrial Engineering or Engineering. Advanced
degree an advantage.
•12 years in solution design, industrial engineering or systems
integration, including budget and headcount ownership.
•Required: has owned operation-level concepts before managing people who
do.
•Required: has built or maintained a technology or partner evaluation
practice.
Skills
Language. Presents capacity, capability and technology cases to senior
management and to customers. Mathematical. Capacity modelling, utilization,
and the rate and throughput analysis the function is judged on. Reasoning.
Distinguishes a capacity problem from a methodology problem, and does not
solve one with the other.
Travel
Travel to customer sites, partners and other Fives entities as required,
typically 25%.
Progression
Advancement to Director, Solutions Engineering.
Physical demands
The physical demands described here are representative of those that must
be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the
duties of this job, the employee is regularly required to use hands to
finger, handle, or feel and talk or hear. The employee frequently is
required to walk, sit, and reach with hands and arms. The employee is
occasionally required to stand and stoop, kneel, crouch, or crawl. The
employee must frequently lift and/or move up to 10 pounds and occasionally
lift and/or move up to 25 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, and ability
to adjust focus. Travel via automobile and/or commercial airline to
customer offices for meetings, vendor’s plants, and job site to coordinate
the conveyors or equipment with the building and installers.
Work environment
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the
duties of this job, the employee is occasionally exposed to moving
mechanical parts, outside weather conditions, risk of electrical shock, and
risk of radiation. The noise level in the work environment is usually
moderate, unless performing work in shop or field conditions.