What are the responsibilities and job description for the Aftermarket Sales Representative position at Fives?
Position Summary
Introduction
Fives BRONX is actively seeking a full-time Aftermarket Sales Representative to join its team in North Canton, OH.
At Fives, we are driven by a common purpose: proving that industry can do it! For over 200 years, we have designed technologies and solutions that improve daily life while addressing the world’s technological, environmental, and economic challenges.
Fives Bronx Inc. designs and supplies Abbey mills, Taylor-Wilson finishing equipment, and Bronx straighteners, delivering reliable tube and pipe mill and finishing solutions for seamless and welded products worldwide.
It is with you that industry can do it!
Job Content
We are seeking an Aftermarket Sales Representative with experience in aftermarket sales, technical sales support, or industrial equipment environments to support our growing aftermarket business.
In this role, you will assist with the aftermarket quoting process, customer communication, and order coordination to ensure fast response times and a high level of service for our customers.
Key Responsibilities
What Makes You Successful in This Role
You may be a great fit if you:
By joining Fives, you become part of an international industrial engineering group offering opportunities for professional development and career mobility across multiple industries.
Our benefits include:
Requirements
Introduction
Fives BRONX is actively seeking a full-time Aftermarket Sales Representative to join its team in North Canton, OH.
At Fives, we are driven by a common purpose: proving that industry can do it! For over 200 years, we have designed technologies and solutions that improve daily life while addressing the world’s technological, environmental, and economic challenges.
Fives Bronx Inc. designs and supplies Abbey mills, Taylor-Wilson finishing equipment, and Bronx straighteners, delivering reliable tube and pipe mill and finishing solutions for seamless and welded products worldwide.
It is with you that industry can do it!
Job Content
We are seeking an Aftermarket Sales Representative with experience in aftermarket sales, technical sales support, or industrial equipment environments to support our growing aftermarket business.
In this role, you will assist with the aftermarket quoting process, customer communication, and order coordination to ensure fast response times and a high level of service for our customers.
Key Responsibilities
- Prepare quotation documentation including drawing packages, cost sheets, and supporting materials.
- Generate proposals using company templates and SAP.
- Coordinate with engineering, purchasing, and operations teams to gather technical and pricing information.
- Support efforts to reduce quote turnaround time and improve quoting efficiency.
- Serve as the primary contact for select aftermarket customers.
- Provide timely updates regarding quotes, orders, and delivery timelines.
- Maintain clear and professional communication with customers, vendors, and internal teams.
- Ensure customer requirements related to cost, quality, and delivery are met.
- Monitor open orders and communicate any issues affecting schedule or delivery.
What Makes You Successful in This Role
You may be a great fit if you:
- Enjoy working with customers and providing responsive service.
- Are highly organized and able to manage multiple requests simultaneously.
- Are comfortable coordinating with engineering, purchasing, and operations teams.
- Have strong attention to detail when preparing documentation and quotes.
- Thrive in a fast-paced manufacturing or industrial environment.
By joining Fives, you become part of an international industrial engineering group offering opportunities for professional development and career mobility across multiple industries.
Our benefits include:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Vacation, Sick Time, and Holidays
Requirements
- Bachelor’s degree from an accredited college or university.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Experience with ERP systems such as SAP preferred.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and collaborate across departments.
- Customer-focused mindset with strong attention to detail.
- Preferred: Experience in manufacturing, industrial equipment, or capital equipment environments.
- Preferred: Experience supporting quotes, proposals, or parts sales for industrial or capital equipment.