Server Operations I

Position Overview Type: Full-Time, Exempt

Location: Huntsville, AL

Travel: None expected

Clearance: Department of Defense (DoD) Secret security clearance, or the ability to obtain one.

Work Authorization: U.S. Citizenship required

Summary/Objective

Five Stones Research Corporation (5SRC) is seeking energetic candidates to join our established and growing Huntsville-headquartered team.

Essential Functions

• Responsible for administration of the Information Technology (IT) infrastructure including end-user devices, Microsoft Servers, ESX VMware, clustering, Storage Area Network (SAN), and Cloud technologies.
• Responds to end-user requests for troubleshooting assistance, coordinating across multiple IT sections and disciplines to provide analysis and support of tier 2 and tier 3 IT incidents.
• Develops and designs solutions to meet customer requirements. Implements plans and creates documentation.
• Applies technical expertise to manage Active Directory user accounts, groups, and devices.
• Installs, configures, and troubleshoots servers and systems to ensure a stable and reliable server infrastructure in a dynamic, fast-growing environment.
• Ensure information systems’ security, confidentiality, integrity, and availability; Information Assurance (IA) requirements compliance; application policies and procedures adherence.
• Required Education and Experience
• Must meet one of the following at a minimum: a) Associate's Degree in an IT related field, or b) two (2) years’ experience supporting and/or managing Microsoft products.
• Experience providing tier 1 or higher support for server technologies such as Active Directory, SAN/NAS, VMware, SQL, or IIS preferred.
• Must meet baseline certification requirements in accordance with DoD 8570 IAT-II category or higher.
  
  

Preferred Experience

• Expertise in troubleshooting issues across a wide variety of technologies impacting users to include but not limited to networking, end-user computers, and server services such as DHCP, DNS, IIS, etc.
• Some experience troubleshooting end-user issues within a virtual environment such as VMware/VDI.
• Extensive experience managing Active Directory.
• Ability to coordinate efforts of a team of technical support personnel.
• Excellent customer support and communication skills.
  
  

What We Offer

• 401(k) Matching
• Company Events
• Dental Insurance
• Employee Recognition Programs
• Health Insurance
• Life Insurance
• Paid Time Off
• Parental Leave
• Performance Incentives
• Student Loan Repayment
• Tuition Reimbursement
• Vision Insurance
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.