Accounts Receivable Specialist

Company Summary:

Five Star Franchising, headquartered in Springville, Utah, is among the nation’s fastest-growing franchise portfolio companies.. What began in 2005 with the launch of Five Star Painting has expanded into a thriving organization of seven brands and 1,500 franchise locations across the U.S. and Canada. With a focus on strategic growth, we are rapidly acquiring new franchise brands to expand our reach. What sets Five Star Franchising apart is our commitment to empowering franchise partners. We provide the tools, resources, and support needed to unlock their full entrepreneurial potential and build strong, successful businesses—all guided by our DRIVE values: Driven, Real, Innovative, Vital, and Enthusiastic.

Job Description:

We are seeking a dedicated and detail-oriented Accounts Receivable Specialist to join our accounting team. The ideal candidate will be responsible for assisting in the accuracy of accounts receivable invoicing, transactions, collections, and collaborating with internal and external stakeholders to resolve outstanding issues.

Key Responsibilities:

Invoice Generation and Distribution:

• Generate accurate and timely customer invoices for royalties, franchise fees, and other revenue items.
• Provide invoices and statements to customers upon request.
• Ensure invoices are properly documented, coded, and distributed to customers through appropriate channels.
• Initiate timely and professional communication with customers regarding questions.
• Collaborate with customers to address billing inquiries, resolve disputes, and facilitate prompt resolution of issues.

Payment Processing:

• Record and apply incoming payments accurately to customer accounts.
• Coordinate with internal departments to ensure payments are appropriately allocated and recorded.
• Update payment methods as needed.

Qualifications and Skills:

• Minimum 2 years accounting experience.
• Proven experience in accounts receivable, credit, or related finance roles.
• Strong understanding of GAAP and financial regulations.
• Excellent communication and interpersonal skills for effective customer interactions.
• Detail-oriented with exceptional organizational and problem-solving abilities.
• Excellent organizational and time management skills to be able to work independently, meet deadlines, and manage multiple tasks simultaneously.
• Proficiency in using accounting software and Microsoft Office Suite (particularly Excel).

Why Join Us?

We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include:

• Medical, Dental, and Vision Insurance
• Long-Term and Short-Term Disability Insurance
• Supplemental Life Insurance
• 401(k)
• Generous Paid Time Off

Equal Opportunity Employer

Five Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.