Join Our Team as an Assistant Branch Manager

Salary Range: $26.00 - $29.00 per hour

Denver Metro Area (Applicants must reside locally)

Are you ready to take the next step in your financial services career? At Fitzsimons Credit Union, we do things with Pride, Integrity, and Passion - in our Words, Actions, and Motivations. PIP WAM! Ready to be part of something amazing?

We live by the credit union philosophy of "people helping people" and strive to deliver exceptional, member-centric experiences every day. If you thrive in a service-focused, people-first environment, we want to hear from you!

About the Role

As the Assistant Branch Manager, you'll work closely with the Branch Manager to lead daily branch operations, support team development, and ensure exceptional member service. You'll be a go-to resource for both members and staff - handling complex transactions, coaching staff, and stepping in when needed. You will also:

• Oversee daily lobby operations, including opening/closing and staff scheduling.


• Serve as a role model and coach for Financial Specialists and Consultants on cross-selling products and services.


• Step in to assist with staff coverage and resolve member issues with professionalism and care.


• Perform quality assurance reviews and assist with training and performance appraisals.


• Support members with IRA transactions and be a notary resource.


• Handle sensitive member issues and escalate concerns when necessary.


• Assist in maintaining branch equipment, ordering supplies, and ensuring the facility is tidy and operational.


• Act as Branch Manager in their absence and support multiple locations as needed.

Why Join Us?

We invest in our employees' success with comprehensive benefits, including:

• Tuition reimbursement & educational assistance


• Internal development opportunities


• HSA, if you enroll, you will receive an employer contribution to your Health Savings plan


• Wellness programs


• Generous paid time off


• 401(k) plan with a 5% employer match


• Employee loan discounts


• Employer-paid long-term disability, & life insurance


• Paid parental leave


• Three hours of volunteer paid leave per month for community service

Who We're Looking For

• High school diploma or equivalent required.


• Minimum 2 years' experience in customer service and/or sales, preferably in a financial institution.


• Strong understanding of credit union operations, products, services, and federal/state regulations.


• Ability to multitask, coach team members, and lead with empathy and efficiency.


• Solid communication skills, a positive attitude, and a commitment to problem-solving.


• Must be registered with the National Mortgage Licensing System (NMLS) under the S.A.F.E. Act of 2008 (post-employment background/credit check required).


• Bilingual in Spanish is a plus!

Why Fitzsimons?

Here, you're not just a number-you're a partner. We're committed to helping you grow while making a real difference in our community. Our goal is simple: create unforgettable experiences that exceed expectations. Are you ready to bring your leadership skills to a place that values people first?

Apply today and take pride in where you work.