What are the responsibilities and job description for the Club Car Driver position at Fitler Club?
Overview:
The Club Car Driver is responsible for delivering a premier transportation experience, ensuring the highest level of service for all members and guests. This role is often the first point of contact, requiring a warm welcome, proactive anticipation of needs, and the ability to provide essential information about the Club and the local area.
Responsibilities:
Guest Service & Experience:
- Extend a warm welcome and provide an exceptional arrival and departure experience, including assisting with luggage and packages.
- Anticipate and proactively manage member and guest requests with a sense of urgency.
- Develop familiarity with members and their families, ensuring the use of names.
- Uphold the Club’s Member Service procedures and standards consistently.
- Maintain strict confidentiality of all members and Club information.
Transportation & Safety:
- Safely transport members and guests to local destinations.
- Strictly follow and abide by all traffic laws and procedures.
- Maintain the vehicle in excellent condition and keep it consistently clean.
Club Operations & Teamwork:
- Work collaboratively with the Member Services team, providing effective communication and status updates during and between rides.
- Assist with door coverage at the Club’s main entrance.
- Adhere to all established grooming and uniform standards.
- Perform all other duties as assigned by immediate supervisors.
Qualifications
- Previous professional driving experience, preferably in a hospitality or private residence setting. Experience driving in all weather conditions is required.
- Good working knowledge of the Center City Philadelphia area.
- Must possess a valid driver's license and a clean driving record. Must pass a pre-employment requirement.
- High school diploma or equivalent is required.
- Ability to communicate clearly and understand the predominant language(s) spoken by members.
- Must be dependable and available to work nights, weekends, and/or holidays as dictated by business needs.
*Fitler Club uses e-verify for employment eligibility verification.
People with a criminal record are encouraged to apply
Work Location: In person