What are the responsibilities and job description for the Service Manager position at Fisk Electric Co.?
Fisk Electric, a Tutor Perini Company, is seeking a Service Manager to join our office in San Antonio.
About Fisk Electric
If it’s electric, Fisk Electric Company has it covered.
Since 1913, Fisk has been one of the nation’s leading providers for the design, installation and maintenance of electrical systems, structured cabling applications, integrated electronic security systems, and building technology solutions.
During our storied history, we have gained experience on virtually every building type or unusual site condition in every region of the United States as well as the Middle East, Spain, the Virgin Islands, and the Caribbean.
Notable projects include Formula 1 and City Center projects in Las Vegas for MGM, data center projects, T-Mobile Arena, UNLV, DAS Projects for 5G services as well as high end retail stores such as Gucci, Fendi, Neiman Marcus and Tapestry.
Extraordinary Projects Need Exceptional Talent
Description
The Electrical Service Manager is responsible for all aspects of electrical service operations to ensure customer satisfaction, efficient service delivery, and profitability. This includes managing a team of electricians, handling service requests, ensuring timely billing and collection, scheduling work, and maintaining strong client relationships. This position requires a strong technical background in electrical systems, excellent leadership skills, and the ability to manage a team effectively.
As a Service Manager at Fisk Electric, you will have the opportunity to:
Equal Opportunity Employer
About Fisk Electric
If it’s electric, Fisk Electric Company has it covered.
Since 1913, Fisk has been one of the nation’s leading providers for the design, installation and maintenance of electrical systems, structured cabling applications, integrated electronic security systems, and building technology solutions.
During our storied history, we have gained experience on virtually every building type or unusual site condition in every region of the United States as well as the Middle East, Spain, the Virgin Islands, and the Caribbean.
Notable projects include Formula 1 and City Center projects in Las Vegas for MGM, data center projects, T-Mobile Arena, UNLV, DAS Projects for 5G services as well as high end retail stores such as Gucci, Fendi, Neiman Marcus and Tapestry.
Extraordinary Projects Need Exceptional Talent
Description
The Electrical Service Manager is responsible for all aspects of electrical service operations to ensure customer satisfaction, efficient service delivery, and profitability. This includes managing a team of electricians, handling service requests, ensuring timely billing and collection, scheduling work, and maintaining strong client relationships. This position requires a strong technical background in electrical systems, excellent leadership skills, and the ability to manage a team effectively.
As a Service Manager at Fisk Electric, you will have the opportunity to:
- Lead and manage a team of electricians and service technicians, providing training, guidance, and fostering a collaborative, high-performance, and safety-focused work environment.
- Oversee staffing decisions, scheduling, project coordination, and timely completion of service calls, installations, and repairs, ensuring work aligns with quality standards, codes, and client expectations.
- Conduct performance reviews, implement quality control measures, and collaborate with project managers and other departments to integrate service work into broader projects.
- Manage budgets and resource allocation, monitor costs, and work with the finance team to achieve financial goals.
- Build and maintain strong client relationships by assessing needs, providing accurate estimates, resolving service issues promptly, and developing new business opportunities.
- Prepare and review operational reports to identify improvements, ensure compliance with safety and legal standards, and drive customer satisfaction.
- High school diploma or equivalent; Electrical apprenticeship or trade school education is preferred.
- Minimum of 5 years of experience in electrical services, with at least 2 years in a managerial or supervisory role.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage and motivate a team.
- Detail-oriented with strong problem-solving capabilities.
- Strong experience in commercial electrical services and operations management.
- In-depth knowledge of electrical codes, regulations, and safety protocols.
- Proficient in scheduling, budgeting, and managing service operations.
- OSHA 30-hour certification is preferred.
- Electrical certifications (Journeyman or Master Electrician).
Equal Opportunity Employer